Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 04, 2018

Really happy with the coverage and the speed of reimbursement

I'll make this short, the insurance is exactly what I expected and was paying for. They cover the things they're supposed to (just about everything) and don't cover the things I wouldn't expect them to (like nail clipping), and they reimburse me in a timely fashion and I don't have to fight over the bill or what services the dog received from the vet. I highly recommend Nationwide pet insurance.

Insurer: Nationwide

By: Matt

Useful
September 04, 2018

Great health coverage

We are lucky that our insurance covered Rex's dental extractions as those can be costly. Very easy to understand the claims and like that I receive a notification via email.

Insurer: Nationwide

By: Vanina

Useful
September 04, 2018

Quick and easy

Our fur baby, Cheeks, got very sick and was facing a lifetime of going back to the vet to fix the same problem, or he could have the surgery that would prevent further visits and give him a more comfortable life. Having pet insurance made the decision an easy one, we were able to get him the surgery and feeling better. The process of filing claims was much easier than I thought it would be and we were reimbursed within the month. Thank you Nationwide!

Insurer: Nationwide

By: Margaret

Useful
September 04, 2018

Payment on claims

Quinn, Amy and Otis cannot say enough about the experience we have had with Nationwide Pet Insurance. Nationwide has been so exceptionally wonderful since we started with them when Otis was a puppy. Otis was run over by a truck as a puppy and was in a trauma center for over 7 days, much rehab needed after that, tore both ACL's and multiple other occurrences. Luckily Otis is doing well now and is 5 1/2 hears old. We want to thank of course the veterinarians that saved his life multiple times, but would also like to thank Nationwide for their care, concern and prompt payments after claims were sent in. We have never had a problem with our claims for Otis and if there are ever any questions, the representatives are more than willing to help. I am a Registered Nurse and am very impressed with Nationwide. We recommend Nationwide to all our pet friends and have told our veterinarians to pass along the information. Thank you again for helping us keep our "baby" Otis healthy and in our lives, he is our miracle Chessie and look forward to many happy and healthy years ahead with him.

Insurer: Nationwide

By: Quinn

Useful
September 04, 2018

Fast response - it’s covered!

It’s pretty simple to submit claims and response time is really quick, in about 2 or 3 days at most. I would highly recommend this company.

Insurer: Embrace

By: Janet

Useful
September 04, 2018

I wouldn't be able to do it without Nationwide

Since getting my sweet rescue cat, I have been trying to get a diaper for her chronic skin inflammation. It has been a long and difficult process. But I absolutely would not be able to afford all the costs without having Nationwide coverage for her.

Insurer: Nationwide

By: Heather

Useful
September 04, 2018

surgery claim

Nationwide was prompt and clear with the reimbursement for my pet's surgery.

Insurer: Nationwide

By: MaryAnn

Useful
September 04, 2018

Embrace made it possible for our pup to have the surgeries that he needed to survive pancreatitis.

Our 2-1/2 year old german shorthaired pointer was diagnosed with severe, necrotizing pancreatitis. Due to the severity of the condition, he subsequently developed complications that required multiple surgeries to correct. If it wasn't for Embrace Pet Insurance, we would not have been able to afford the required treatments. They were very prompt with processing claims, and their customer service team is one of the best that we have ever dealt with. It was nice not to have to worry too much about the financial aspect of treatment during this very stressful time. Thanks to Embrace, our pup made it through this ordeal and is happy and healthy again. We recommend this company wholeheartedly and without reservation. Thanks, Embrace!

Insurer: Embrace

By: Robyn

Useful
September 04, 2018

Quick, easy and efficient

It is very easy to submit a claim. The turn around time is always fast.

Insurer: Nationwide

By: Karlie

Useful
Verified September 04, 2018

Useless

Adopted a senior cat (10 yrs) with some ear trouble and a thyroid condition. Vet visit to monitor and treat is NOT COVERED even though Trupanion’s site claims they cover congenital conditions like thyroid disease. My cat was also NOT COVERED for the exam for sneezing since he has a history of virus/cold/otitis. Very disappointed and wasting the $ I spend every month for coverage. I do not recommend Trupanion for older pets as basically any condition that pre existed, congenital or not, is apparently NOT COVERED. Put your insurance fee in the bank instead and save for emergencies.

Insurer: Trupanion

By: Tracy

Useful

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