Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Always an easy claims process.
easy-peasy to file the claim and get the money back. as always.
Insurer: Pets Best
By: Dana
The process is easy and very fast.
I submitted a claim for an accident my dog had. The claim submission process is good but for me takes a bit of time to scan the bills and then add them to the claim form. The bill is submitted to me in paper form. Other than that The process is easy and very fast. I received my claim money within a week or so, with direct deposit to my account. I personally suggest to my friends to sign up with Pets Best.
Insurer: Pets Best
By: Janis
Pets Best is the Best!
Pets Best is the Best! I have had many dogs and have never had insurance on them . Remington is my newest and I heard about Pets Best from a friend. Remi sustained a freak injury to his tail and needed a partial amputation right away while we were on vacation 0n Cape Cod. Although he has had a few set backs due to the healing process and being a very happy one year old it is very hard to keep his tail from wagging, he needed a revision of his tail amputation . The vet later sent me to a specialist to make sure he didn't need a third amputation Luckily for now things are looking great. Pets Best has sent me my reimbursements so quickly I was rather shocked. I am so happy we chose them. Kerri and Remi
Insurer: Pets Best
By: Kerri
Filing a claim was easy.
When my dog got sick for the 3rd time in a year, filing a claim was very easy and I received payment in 4 or 5 days.
Insurer: Pets Best
By: Susan
Good claim service and representatives.
always good claim service and representatives are always courteous and helpful
Insurer: Pets Best
By: Bill
Did everything by cell phone.
first claim. Easy to do. did it all by cell phone. buying single dose heart and flea meds while puppy is growing.
Insurer: Pets Best
By: Russell
This claim was better .
This claim was better . I still think your primary care insurance needs work
Insurer: Pets Best
By: Barrett
Claims process took less than a week.
Frisco had a swollen eye almost shut. Took him to the vet and received treatment and follow up appointment. Filed the claim and in less than a week, received notice and it was added to our deductible.
Insurer: Pets Best
By: Francois
proprieatary
Although I do not always agree with the amounts I receive, Nationwide always explains the whys and how as to the amounts and it usually matches to the contract I have agreed to. The mailings they send always show a large concern for my dog which is of major importance to me. The reimbursement checks over the years have come timely (with a few exceptions). I recommend Nationwide to all with pets.
Insurer: Nationwide
By: Stuart
Long Wait
The claim process submission should be easier than having to print and scan paper. Even being able to save a pdf of the form would be helpful rather than having to print it, sign, scan it back in to email. Thankfully, there is an auto response to let me know if was received. Then, there is a wait. I've only had 3-4 claims and each has taken a month or more to process. Then, it seems that time was used to have me repeatedly send records so that "something" could be found. After "things" were found, these became pre-existing conditions. Here, it would be helpful to have some warning- I would have been happy to explain each "thing" that was found. But on your terms, the vet must write a report. She did. Now, waiting and waiting to hear back. No information on the web site except the word: Processing.
Insurer: Nationwide
By: stacie