Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Doesn't cover wellness
I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.
Insurer: Trupanion
By: Anastasia
We can trust Pets Best to support us.
My claim was filed fast, and my response was within a week. It sure is an amazing relief to know that no matter what happens, we can trust Pets Best to support us, so we can focus on just our dog.
Insurer: Pets Best
By: Kimberly
Process was super easy to submit a claim.
My doggo injured himself running up some stairs. There was no swelling, he's a large dog, and we were watching a small lump on the back of his ear, so we x-rayed his back legs for any signs of bone cancer and removed the lump for biopsy. Luckily, all clear, and learned that even for his size, age and activity level he is still completely arthritis-free! The cost, however, was quite scary, and this is the first time I've submitted for a claim with Pets Best. The process was super easy, and it turns out my peace of mind was mostly covered aside from my deductible and a small co-pay. Makes me feel a lot better about preventative care/upkeep kind of visits to the vet! Thank you for making everything so easy!
Insurer: Pets Best
By: Eliza
Pets Best is great.
We have piece of mind knowing that our sweet Luna is covered. Pets Best is great at getting our claims paid out to us in a timely manner.
Insurer: Pets Best
By: Shannon
Claims process is easy.
Claims process is easy. We have had Pets best for 2 dogs for 12 years now. Premiums are high compared to other pet insurances. Friendly and helpful staff.
Insurer: Pets Best
By: Nalin
Process was easy.
Process was easy it was my first time claim on my one dog so most of it was me paying off the deductible but they covered the remainder
Insurer: Pets Best
By: Heather
Customer service has been good
Customer service has been good, helpful, understanding when I've needed phone help for claims, payment info... claims are handled and paid fast 95% of the time.
Insurer: Trupanion
By: Suzanne
doesn't cover wellness exam
I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.
Insurer: Trupanion
By: Anastasia
First, I can send claim form
First, I can send claim form, copy of vet charges via email. And the return reply timing was very fast and efficient. Also, I have already received the reimbursement in the mail. All of this in less than 7 days...start to finish. Thank you!
Insurer: Trupanion
By: Timothy
I received an approval
I received an approval for a pacemaker implant procedure for my dog on 9/7. My out of pocket was listed as $591.40. Today, 9/10,I get another approval for the same procedure listing my out of pocket as $794.80. Trupanion excluded the recheck basic exam which I understand. Trupanion has also excluded post-op doctor supervision..that s not an exam...It's monitoring after a surgical procedure!
Insurer: Trupanion
By: Julia