Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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they are officially bad
This company will probably not be the one that you are looking for. I have had the insurance for my dog since 2016. They have raised the rate three times and changed the policy detail regarding deductible and refused my claim ( hematoma and prescription for the yeast was not associated, but they keep saying that it is relevant). I have felt okay even if they have done those, but today I am very disappointed and regretful that I have spent 1,500 dollars for the past two years. I have recently moved out of the States. Trupanion insurance has no coverage in this country. I have left a message in order to cancel on the day that I have arrived, but nothing happened and I was charged my monthly bill. I've waited for a week, but nothing changes. So, I have made an international call to cancel and ask for the full refund because I have left a message. However, they kept asking me to provide the evidence for the full refund. Since my policy resets every third of the month, the prorated refund may be $53 and the full refund is $69. Seriously? The call costs me $15 for 15min. Why should I prepare for the evidence for the message? If the company do not have any tool to sort out the message that customers may leave via the website, it is useless and meaningless. you guys are wasting my time and money.
Insurer: Trupanion
By: joe
Very easy to file claims and prompt payments.
It’s very easy to file claims and getting reimbursed is simple. Highly recommend.
Insurer: Nationwide
By: Donna
Stay away from ASPCA
Stay away from ASPCA insurance. If your pet receives a medical diagnosis, ASPCA will use any means available to them to deny your claim. They use lawyerspeak to declare your pet’s condition is pre-existing. Even after years of coverage with zero claims. Unless you’ve hired a lawyer to interpret their policy, and make exacting choices which are not otherwise clear, your coverage will be denied. When I must hire an attorney to keep my insurance from bamboozling me, what’s the point of having insurance? Read the reviews online about these cruel “policy” perverts. Then run the other direction. ASPCA love cruel policy and the cash it brings.
Insurer: ASPCA
By: Mfiz
Thank God for Trupanion
I have a doodle who decided his mission in life is to vacuum socks up with his mouth unfortunately one would not pass and he needed emergency surgery if it wasn’t for trupanion covering 90% of the covered coverage I’m not sure how I would have ever come up with the cost of paying for this surgery. I highly recommend Trupanion if you have a pet and the best part is they can pay their covered portion ASAP
Insurer: Trupanion Canada
By: Terri
Doesn't cover wellness
I didn't realize that trupanion doesn't cover wellness exams so my bill was larger than I expected. However, because my cat has a heart problem, I'm staying with trupanion because I know it will be worthwhile down the line. Now, I know I need to save up throughout the year for her annual wellness exam.
Insurer: Trupanion
By: Anastasia
We can trust Pets Best to support us.
My claim was filed fast, and my response was within a week. It sure is an amazing relief to know that no matter what happens, we can trust Pets Best to support us, so we can focus on just our dog.
Insurer: Pets Best
By: Kimberly
Process was super easy to submit a claim.
My doggo injured himself running up some stairs. There was no swelling, he's a large dog, and we were watching a small lump on the back of his ear, so we x-rayed his back legs for any signs of bone cancer and removed the lump for biopsy. Luckily, all clear, and learned that even for his size, age and activity level he is still completely arthritis-free! The cost, however, was quite scary, and this is the first time I've submitted for a claim with Pets Best. The process was super easy, and it turns out my peace of mind was mostly covered aside from my deductible and a small co-pay. Makes me feel a lot better about preventative care/upkeep kind of visits to the vet! Thank you for making everything so easy!
Insurer: Pets Best
By: Eliza
Pets Best is great.
We have piece of mind knowing that our sweet Luna is covered. Pets Best is great at getting our claims paid out to us in a timely manner.
Insurer: Pets Best
By: Shannon