Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 10, 2018

Very Happy

I am really satisfied with Pets Best. After researching a few companies in detail, I knew Pets Best was the one for us. The claims process is super easy and my claim was processed within 24 hours. The reimbursement hit my account within 3 days of our dogs annual senior appointment. They cover much more than other companies and we have had nothing but great experiences with them. I would highly recommend.

Insurer: Pets Best

By: Jessica

Useful
September 10, 2018

Cancer claim

Ive taken my dog several times to the ASC center in Yonkers. Nationwide takes a little longer than I'm comfortable with to expedite the claim. Its not heartwrenching but its a little anxiety ridden.

Insurer: Nationwide

By: Victor

Useful
September 10, 2018

Overall very happy but claim response has been slow

Overall we are very happy that we got pet insurance. Claim resolution has been fair. Submitting a claim is super easy with the app and they pay with direct deposit. When I first signed up they resolved claims within a week or two and now it seems to stretch in to four weeks which means that it takes longer to get repaid. Hoping that they speed things up. We absolutely do recommend Nationwide Pet Insurance to friends and would get it again.

Insurer: Nationwide

By: Patrick

Useful
September 10, 2018

Best pet insurance out there

Nationwide offers convenient, affordable pet health insurance for any budget. So much is covered with Nationwide, as opposed to other insurers. Many only cover emergencies. Nationwide covers almost everything except for preexisting conditions, which, by the way, you can appeal if your pet stays free of the condition for 6 months I believe. The whole pet with wellness plan makes sense for a dog, since they need a lot of care to keep them healthy. You can choose your own vet (make sure you get an itemized invoice), and reimbursement is usually paid in about 2 weeks, give or take.

Insurer: Nationwide

By: Stephen

Useful
September 10, 2018

Nationwide is easy and quick

Thanks to Nationwide Pet insurance, I don't have to worry about money when making medical decisions for our dog. It is easy to submit a claim and, in my experience, they process the claims in under a month. It has come in handy multiple times for our family.

Insurer: Nationwide

By: Brandon

Useful
September 10, 2018

Best Experience EVER!!

Nationwide pet insurance is unreal! They respond fast with accurate information and their reimbursement process works perfectly and super fast. And I love the VitusVet App to manage all my fur baby needs!

Insurer: Nationwide

By: Zelma

Useful
September 10, 2018

Vet insurance

I have not had any issues with nationwide pet insurance. I’m glad we got it to be honest. If I had to say one thing that could be improved on is the processing time on a claim. Average time has been 2 to 3 weeks. But overall truly no complaints very good pet insurance.

Insurer: Nationwide

By: Veronica

Useful
September 10, 2018

Untimely, unresponsive, partial coverage

The amount of time that it took to review my cats chart and make a payment was completely in adequate, when I called to ask for an explanation I was given short rude answers, and in the end the coverage was only partial, I was never told there were caps on everything.

Insurer: Nationwide

By: Julie

Useful
Verified September 10, 2018

There is no better value or customer experience than Trupanion

My dog Buckaroo was born missing a front limb, her back limbs have patella luxation. When it was time for surgery on one of back limbs Trupanion was AMAZING. The approved and paid the claim within days of submission. Buckaroo also ingested some acorns, that required a trip to the emergency room, some test and medication, once again Trupanion approved and paid the claim that same week. I knew I was adopting a special needs pet, and feared that even though I had her insured, I would end up with some costly medical bills for her, choosing Trupanion has been one of the best decisions I made to keep my girl happy and healthy.

Insurer: Trupanion

By: Carla

Useful
September 10, 2018

Max is doing very well after his surgery to remedy several scary issues.

I have not been notified if Nationwide is covering the majority of what I have submitted but so far, Nationwide has covered some (most are in review). I have been very happy to know that I have Nationwide to back me up. For a lot of people seeing the $$$ and not having insurance...it may be the choice of paying for it or putting your pet to sleep. It's good to know I don't have to take on this burden all by myself.

Insurer: Nationwide

By: Emily

Useful

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