Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 11, 2018

The Best Coverage Ever

The customer service people are the best. Claims are processed accurately and very timely, I wish the vets office were as good.

Insurer: Nationwide

By: Brian

Useful
September 11, 2018

Great comprehensive policy!

We have been so pleased with our Nationwide Pet Policy. We never expected to have to use it for anything major, but unfortunately, ended up in a situation where our pup needed surgery. Thank goodness for our insurance! We are much less stressed about calling the vet for littler things, too. Knowing we have insurance, we don't skimp on getting Lola the care she needs. Thank you for providing a wonderful service for our four-legged member of the family.

Insurer: Nationwide

By: Joyce

Useful
September 11, 2018

Very helpful in fulfilling claims during the loss of our Pet, due to a sudden illness.

All testing and examinations for our loved pet were reviewed and covered within 5 business days. Unfortunately the sudden illness was terminal. Misha provided much love and comfort in our lives....she is missed but not forgotten. Thank You Embrace for your sympathy card and candle lit in Misha's memory.

Insurer: Embrace

By: Ramon

Useful
September 11, 2018

Great customer service

This was my first set of Embrace claims and I did it wrong - without the diagnosis. The claim staff helped me fix my mistakes and get everything processed. Really appreciated the help and explanations.

Insurer: Embrace

By: LAUREN

Useful
September 11, 2018

Very professional company

Very professional company, simple claim process, fast response and resolution to claims. Glad I chose them!

Insurer: PetPartners

By: Bob

Useful
September 11, 2018

Helpful company

Nationwide has been very helpful partially covering my expenses incurred with Felix's injury.

Insurer: Nationwide

By: William

Useful
September 11, 2018

Insurance that Acts Like a Friend

Nationwide insurance has been nothing but wonderful while I care for my Berner boy’s health. Every interaction has been positive including claim submission, customer service questions, and claim response timeliness. I work in the healthcare profession (orthopedics), and dealing with insurance is often difficult for both providers and patients. My expectations were a bit jaded, but I’ve been so impressed, and truly feel like you care about my dog, and me. I will recommend Nationwide without hesitation, and appreciate everyone who helps make my experience the best. Thank you so much, Anne & Alder

Insurer: Nationwide

By: Anne

Useful
Verified September 11, 2018

Excellent

Excellent in customer service. Fast process in claims. Hassle free with claims. Trupanion really cares

Insurer: Trupanion

By: Susanna

Useful
September 11, 2018

Emergencies Happen

I was so happy with the coverage you provided for Peggy. I don't know what I would have done if I did not have the peace of mind that I could pay back the money I borrowed for her surgery. I have raved about how easy your forms were to fill out and recommended your insurance to all of my coworkers and friends that have pets.

Insurer: Nationwide

By: Patricia

Useful
September 11, 2018

Satisfied Customer

Happy with the coverage and the quick payments.

Insurer: Nationwide

By: Debbie

Useful

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