Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 22, 2018

Excellent customer service.

Excellent customer service. Prompt with claims.

Insurer: Trupanion

By: Melinda

Useful
September 22, 2018

Trupanion has been incredible

Trupanion has been incredible and taken a huge worry away for us while dealing with Cooper s fight with cancer. The veterinarian office puts the claim through while we are there so we don't have to pay the full amount up front, only our portion! If we didn't have Trupanion we would not be able to afford the excellent treatment that is giving Cooper a chance to survive! Thank you Trupanion, a decision we ll never regret!

Insurer: Trupanion

By: Susan

Useful
September 22, 2018

Impressed with timeliness of claims.

I was initially not interested in getting insurance for my pets but decided to do this once I got my second dog. I did not want them both to be sick at the same time and be faced with a high vet bill if either one of them get sick or worst both at the same time. When my dog got sick the claim was handled very quickly I was impressed with the timeliness.

Insurer: Pets Best

By: Valerie

Useful
September 22, 2018

Great company.

Intestinal issues over LaborDay weekend and trip to emergency vet. Filed next day and paid in less than one week. Great company

Insurer: Pets Best

By: Lynn

Useful
September 22, 2018

Always a positive experience.

I have always had a positive experience with Pets Best. I unfortunately have to use Pets Best a lot and each time the claim process was timely, clear and positive.

Insurer: Pets Best

By: Robyn

Useful
September 22, 2018

Filing the claim is so easy.

Filing the claim is so easy, my claims are paid, the process is very easy. I recommend Pets Best to every pet owner I chat with.

Insurer: Pets Best

By: Jamie

Useful
September 22, 2018

Appreciated claims communication.

The claim took a little longer than expected to be reimbursed but I did receive an email explaining the delay and why and I appreciated the communication.

Insurer: Pets Best

By: Lois

Useful
September 22, 2018

Please with Pets Best.

I've been pleased with Pets Best. I have carried this insurance on my Frenchie for almost 7 years now. There has only been one claim that I have differed with Pets Best on.

Insurer: Pets Best

By: Marie

Useful
September 22, 2018

easy to submit claims

easy to submit claims and receive reimbursements. customer service has also been very good and smooth. Everyone has been very helpful throughout a stressful time when my dog was sick and needing treatment.

Insurer: Trupanion

By: REBECCA

Useful
September 22, 2018

Excellent customer service

Excellent customer service. Prompt with claims.

Insurer: Trupanion

By: Melinda

Useful

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