Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


September 23, 2018

Hassle free claims experience.

Hassle free claims experience. Premiums are very high though, is my only complaint.

Insurer: Trupanion

By: Carly

Useful
September 23, 2018

Customer service was great

Customer service was great and our claim was processed quickly.

Insurer: Trupanion

By: Edward

Useful
September 23, 2018

Quick and efficient claim filing.

On-line filing of a claim was quick and efficient. Two years ago, I had to print a claim form, complete it, and fax it to Pet's Best—not a big deal but still time-consuming in my busy schedule. I not only appreciate the simplicity of filing an e-claim but also the email confirming the claim had been received. I especially appreciate the notification that Pet's Best was running a bit behind in processing claims. All the information that needed to know was provided. Thanks.

Insurer: Pets Best

By: Deb

Useful
September 23, 2018

Easy to send claims.

Easy to send claims. Fast response. I great fair company

Insurer: Pets Best

By: Nancy

Useful
September 23, 2018

Claim handled promptly.

When making a decision as to which carrier to use for pet insurance, your company was the easiest to understand re: what is covered and what wasn't. My claim was handled very promptly.

Insurer: Pets Best

By: Mary

Useful
September 23, 2018

The process is so easy.

The process is so easy, just log into your account and click on claims. I received a response and payment in a very timely manner.

Insurer: Pets Best

By: Beth

Useful
September 23, 2018

Only positive experiences.

Now with both of our two corgis, Corky and Tasha, insured with Pets Best, we have only had positive experiences. Corky is no longer with us and we hope to continue to maintain Tasha, a rescue, in the best of health.

Insurer: Pets Best

By: John

Useful
September 23, 2018

Fast and easy claim

Fast and easy claim experience and a very caring staff every time I called in for any reason. Wonderful experience, I wish my own health insurance was half as good.

Insurer: Trupanion

By: Dalia

Useful
September 23, 2018

Easy to make a claim

Easy to make a claim, however not happy that my monthly deductible keeps going up yearly.

Insurer: Trupanion

By: Kristina

Useful
September 22, 2018

Healthy Paws is the best insurance company

My Golden Retriever was diagnosed with bilateral elbow dysplasia before she was one year old, and a short time later with bilateral ruptured CrCLs, requiring two surgeries. Healthy Paws has been wonderful. They make it incredibly easy to file a claim online and upload any relevant paperwork. You receive almost immediate acknowledgment that a claim is in process, and in just a day or two, I was notified that my claims had been accepted and I had my reimbursement within a week. Amazing. I can’t say enough about how easy they made a really stressful situation, and their customer service has been terrific. I can’t recommend Healthy Paws enough.

Insurer: Healthy Paws

By: Mary

Useful

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