Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


Verified September 22, 2018

Pre-existing conditions

Trupanion's pet insurance policy is cleverly crafted to use any reported past "symptom" as a reason to reject a whole range of claims. READ IT. I purchased Trupanion for my labrador because of the Trupanion-generated "success stories" posted in my vet's exam rooms. Now my sweet 5-year-old girl faces euthanasia in about 2 years when she develops chronic pain from hip dysplasia. This condition is regularly and successfully treated by vets, and she could have lived comfortably to a ripe old age. My poor choice of Trupanion cost my pet her life.

Insurer: Trupanion Canada

By: Janet

Useful
Verified September 22, 2018

A good pet insurance that's helped me a lot in covering my bills.

I was very hesitant in signing up for Pet insurance because my dog was already 8 years old. I figured that with the age there wouldn't be too much they would cover that they wouldn't consider as prior existing disease. However, instead I realized that I was lucky that I signed up when I did because it wasn't too long after I signed up that my dog had several major injuries like a torn ligament in her back leg and also she got a lump on the lid of her eye that need to be removed. Trupanion picked up some of the expenses and made it easier on me.

Insurer: Trupanion

By: Annabella

Useful
September 22, 2018

Pet Insurance gives us the assurance we needed

Before we had Nationwide Pet Insurance, I was always afraid of what would happen if an emergency arose concerning my pets. Now I have peace of mind knowing that they're covered. It's very comforting to know that I don't have to worry. We also love the fact that a lot of the routine care is paid for, such as annual exams, vaccinations, etc. We're very happy!

Insurer: Nationwide

By: Coleen

Useful
September 22, 2018

Excellent customer service.

Excellent customer service. Prompt with claims.

Insurer: Trupanion

By: Melinda

Useful
September 22, 2018

Trupanion has been incredible

Trupanion has been incredible and taken a huge worry away for us while dealing with Cooper s fight with cancer. The veterinarian office puts the claim through while we are there so we don't have to pay the full amount up front, only our portion! If we didn't have Trupanion we would not be able to afford the excellent treatment that is giving Cooper a chance to survive! Thank you Trupanion, a decision we ll never regret!

Insurer: Trupanion

By: Susan

Useful
September 22, 2018

Impressed with timeliness of claims.

I was initially not interested in getting insurance for my pets but decided to do this once I got my second dog. I did not want them both to be sick at the same time and be faced with a high vet bill if either one of them get sick or worst both at the same time. When my dog got sick the claim was handled very quickly I was impressed with the timeliness.

Insurer: Pets Best

By: Valerie

Useful
September 22, 2018

Great company.

Intestinal issues over LaborDay weekend and trip to emergency vet. Filed next day and paid in less than one week. Great company

Insurer: Pets Best

By: Lynn

Useful
September 22, 2018

Always a positive experience.

I have always had a positive experience with Pets Best. I unfortunately have to use Pets Best a lot and each time the claim process was timely, clear and positive.

Insurer: Pets Best

By: Robyn

Useful
September 22, 2018

Filing the claim is so easy.

Filing the claim is so easy, my claims are paid, the process is very easy. I recommend Pets Best to every pet owner I chat with.

Insurer: Pets Best

By: Jamie

Useful
September 22, 2018

Appreciated claims communication.

The claim took a little longer than expected to be reimbursed but I did receive an email explaining the delay and why and I appreciated the communication.

Insurer: Pets Best

By: Lois

Useful

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