Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast refund
Good insurance, fast refund and very clear.
Insurer: Nationwide
By: JESSICA
Stanley is feeling much better!
The insurance is THE BEST! I never worry about the cost of taking our dog to the vet, hospital, etc. We have never had an issue receiving our reimbursement. 100% worth the cost of the insurance!
Insurer: Nationwide
By: Lauren
Very pleasantly surprised when I saw the reimbursement check!
My dog had a root canal to repair a broken tooth. Much to my delight, the reimbursement check we received after I submitted my claim nearly covered the cost of the whole procedure. I really appreciate that I was able to give my dog great care and not have to take the whole cost out of my pocket.
Insurer: Nationwide
By: jenny
Lifesaver
Although my pug was very healthy when young (before his 8th birthday) now he has constant medical issues. I got nationwide insurance 2 years ago and was the best decision I made. I do not hesitate to take my dog to the vet for any illness. Without insurance I would have to think if I had the funds available to treat him. My baby deserves the best and Nationwide is the best insurance I could get
Insurer: Nationwide
By: Konrad
Good benefits but refund process is crazy
The price of the policy is good, and the benefits and reimbursement are great as well, but the process of submitting a claim is crazy. One claim took 3 months of review before telling me that they would deny it because it was a pre-existing condition...which it wasn't. It was an infection and I submitted all vet records stating it was an infection and had nothing to do with any pre-existingconditikns she had. Another claim took 2 months to process. The process time is crazy...they say it will take up to 30 days but it takes way longer and then you have to fight them to prove that the claim is legit, which is annoying given you have provided them with detailed vet records. So overall, price and benefits are great, the claims review and submission process is a giant headache.
Insurer: Nationwide
By: Paige
Sure Thing
The plan I have Lulu on is pretty fair and pays out the majority of most claims. My only complaint is the turn around time. Otherwise highly recommend.
Insurer: Nationwide
By: Amy
Good coverage, fast claims resolution
I've had Embrace for the past 3 or 4 years and never used it until now. I have a 13 year old dog that is now having medical issues and Embrace customer service has shown professionalism and compassion every time I've contacted them. Also my wait time to speak to someone is usually very short so I'm not wasting too much time on hold. They process the claims quickly and I'm very appreciative. I've had other pet insurance in the past that I wasn't happy with and Embrace has proven to be a company I can depend on for fast resolution
Insurer: Embrace
By: Toby
Pretty good coverage
Overall the insurance coverage is good. I like that it pays for heartguard and nexgard supplies which many others do not. My only negative comment is the turnaround time, roughly three weeks from when they receive the claim to when you are notified about payment. I have used another insurance which their turnaround time was less than 2 weeks in most cases.
Insurer: Nationwide
By: Carolyn
Excellent service! They take care of you & your pet :)
They are great with taking care of claims in a timely fashion and keep you up to date on the status without you having to call them to ask which I think is great! We appreciate your service :)
Insurer: Embrace
By: Selina