Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


November 15, 2018

Thank you Trupanion!

I have only needed to use the insurance once in the years that I have had it, I have been very fortunate. However, when I did need them this year, they were amazing. Simple to submit my claim and fast payment. Thank you Trupanion!

Insurer: Trupanion

By: Agnes

Useful
November 15, 2018

My claim experience was amazing!!!

My claim experience was amazing!!! From the time I submitted the claim to the time I received a direct deposit was less than a week.

Insurer: Trupanion

By: Danielle

Useful
November 15, 2018

So far things have been very smooth

So far things have been very smooth. Processing time to make a decision is a bit longer than advertised, but it's manageable.

Insurer: Pets Best

By: Jessica

Useful
November 15, 2018

I love the ease of the claims process

I love the ease of filing the claim and how quick the turnaround was receiving the reimbursement.

Insurer: Pets Best

By: Jennifer

Useful
November 15, 2018

Could not believe how easy it was to file a claim

This was my first claim with Pets Best. I could not believe how easy it was! I uploaded a picture of the receipt and submitted the form with the basic information needed. Payment was with in a few days! Right to my bank account! Thank you Pets Best!

Insurer: Pets Best

By: Melissa

Useful
November 15, 2018

I've saved hundreds of dollars

Pets Best pays quickly and thoroughly. My cats need ongoing testing for their conditions. What I'm reimbursted on one cat's claim goes into testing for my 2nd cat like a revolving door. I've saved hundreds of dollars.

Insurer: Pets Best

By: Barbara

Useful
November 15, 2018

Beth was great.

Beth was great. Trupanion's policy for not reimbursing exams is not good or helpful. It is not realistic.

Insurer: Trupanion

By: Janet

Useful
November 15, 2018

Claims were rejected

I was not impressed with how all my claims were rejected. I know most of them were classified as pre existing but all that has led to my dog have a third surgery. So the pre existing condition has led to that. I asked the dr to fill out claims appeal but he also said the same thing. I will b canceling this insurance soon. Thank you.

Insurer: Trupanion

By: Sylvia

Useful
November 15, 2018

Claim came through quickly

Claim came through quickly but it was very time intensive to get it entered.

Insurer: Trupanion

By: Tirzah

Useful
November 15, 2018

Ease and speed for claims submission

Ease and speed for claims submission and response

Insurer: Trupanion

By: Annette

Useful

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