Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,641 total
Other Categories
Too slow, but finally paid
Unfortunately, my first big claim didn’t go very smoothly. Although I filed the claim with all medical notes and invoices, every time I called to check the status of the claim I was told medical records were needed. I would have to insist until the agents would read the notes and agree they had all that was needed. Still, it took beyond 30 days to process the claim. It appeared like the underwriters were delaying the claim or not very coordinated in requesting medical records they already had. So I rated them a 7 bc although they took a while and I had to be very persistent, the last agent I spoke with recognized this had taken too long and moved the process along. We were paid shortly after that.
Insurer: Nationwide
By: Alain
best thing I did was get insurance for my dog
very happy handled my claim very quickly
Insurer: Nationwide
By: James
Reimbursement Time
Wonderful service, works fantastically, however the reimbursement time is very long, typically a full month.
Insurer: Nationwide
By: Nancy
Gosoon has always received good care with Nationwide. Thank you for being so responsive.
Nationwide has provided good coverage for our Wheaten , Gosoon Buddy Blue.Thank you.
Insurer: Nationwide
By: Susan
love nationwide!
i think Nationwide does a great job for insurance for my pet. the forms are easy to fill out and they get back to me right away. always so grateful for the coverage they provide.
Insurer: Nationwide
By: Mary
Always a very quick turnaround
Always a very quick turnaround in processing claims along with a staff that is genuinely caring and compassionate. I am passionate about having a good affordable health available for all our furry friends which Trupanion delivers. I would love to join your sales department !
Insurer: Trupanion
By: Susan
Had an effortless claims experience
Had an effortless claims experience when our dog ingested some xylitol. Thank you!
Insurer: Trupanion
By: Erika
I recommend Trupanion to all dog-owners
I recommend Trupanion to all dog-owners I 'meet! In an emergency, I can focus on the medical attention my dogs need.
Insurer: Trupanion
By: Karen
Quick and efficient claims handling
My claim was handled very quickly and efficiently. I would recommend Pets Best to anybody.
Insurer: Pets Best
By: Leslie
PetsBest really is wonderful!
My pup was seen at the vet for a rash she developed. I scanned the receipt with my phone and submitted my claim via the phone app. This took less than 5 minutes. The next day I received an email letting me know that the amount claimed had been applied toward my deductible since we have not filed a claim on that pet this year. Pets Best really is wonderful--very quick turn around and very easy to submit claims! Thank you for providing me a peace of mind when it comes to veterinary care for my pets!
Insurer: Pets Best
By: Carol