Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Trupanion for the win!
We signed up for Trupanion when our furry friend was just a pup. We submitted the occasional claim over the years and then almost cancelled it when he turned 10. The last four years of his life brought heart trouble, arthritis and finally kidney failure but through it all Trupanion was there, pretty much no questions asked! Watching him get old was hard but not being able to due to not being able to afford the vet bills would have been worse. Thank you Trupanion.
Insurer: Trupanion Canada
By: Kevin
Great insurance with easy filing of claim and quick pay.
You never know how glad you are to have insurance until you need it. When my four year old fur baby was diagnosed with bladder crystals, nothing but surgery would fix the issue. She is great now and Nationwide made the experience so much easier by having easy online claim filing and quick approval turnaround. And, once approved, the payment arrived in days. To anyone who thinks insurance is an unnecessary expense, just wait until you get hit with a big surgery bill. I’ve had insurance with my previous animals and will never be without it. GREAT JOB NATIONWIDE! Thanks for being there for my little girl.
Insurer: Nationwide
By: Brock
Should have covered ear testing
We are about to go into our third year with Nationwide and you have never paid for one ear claim. With my renewal docs for 2018 I received an addendum that ear infections would be covered if Charlie went one year without an ear infection (which he did). He was seen on 10/13/18 and had an ear check and cytology which came back Negative for an infection yet you denied the claim.
Insurer: Nationwide
By: Amy
So thankful for Nationwide Pet Insurance!
This has been a tough year for our dog Tucker from losing a toenail which became infected, to an aural hematoma to arthritis - all for the first time in his life. I don't know what we would have done without pet insurance. It gives us the confidence to do everything necessary to give him the best care without having to worry about how we can afford it. When he had been walking without using his front leg for over a week, the vet did an x-ray to determine the cause with a concern of bone cancer. Fortunately it was arthritis not cancer, but it was a very tearful and anxious wait to until the x-rays came back. During the wait, we did have a peace in knowing that whatever treatment or tests he needed, that we would be able to proceed with the blessing of Nationwide Pet Insurance. I am very please with the amount they cover per claim, the only tough thing at times is the the average 4-5 weeks to receive the reimbursement.
Insurer: Nationwide
By: Jennifer
Always get excellent service and support
My experience with Nationwide pet insurance has always been outstanding. The people I speak to genuinely care about my pets and are always helpful and supportive, and pay claims in a timely manner. I highly recommend Nationwide to anybody with a cat or a dog.
Insurer: Nationwide
By: Beverly
LOVE Nationwide
We recently got a Rottweiler puppy and of course he needed up to date shots and well pet visit. Nationwide stood by the underwriting and covered the entire visit. A few weeks later he had to return for his last set of shots. We submitted the claim, are waiting to here back. If our 2nd experience is anything like our firs, we remain very satisfied. The only issue I had was initially I did not attach an "invoice". I was notified by Nationwide regarding my missing documentation. I then faxed my invoice, and received an email stating they had received it. A couple of weeks later, I received a letter in the mail, stating my claim was denied because I failed to include the invoice. I called immediately and the rep told me they had indeed received my invoice, and she did not know why I was sent a letter saying they had not. In a couple of weeks, it was rectified and I received my check in the mail.
Insurer: Nationwide
By: Celestine
Happy to have pet insurance
Overall this pet insurance is a good value if you take advantage of the wellness benefits. Claims are processed in a reasonable amount of time and customer service has been prompt on the phone when I have used it. The only issue I have had was an email I sent with a request about coverage was ignored and never addressed. I purchased a year's worth of flea/tick medicine because my dog ran out. The purchase date fell into the previous year and I had already used the benefit for that policy period so I requested to use the benefit for the current policy period since that is when the dog will primarily be using the medicine. No answer to my question. Basically request denied.
Insurer: Nationwide
By: Megan
Cami is feeling MUCH better.
Cami is back to playing ball and frisbee and continues to do more with her leg each week. I'm really happy with my insurance experience and I will definitely renew for next year. You paid me within the guidelines that you promised and it was pretty seamless. This is my first dog in nearly 20 years (we've had many cats) and I have never purchased insurance for my pets before. What a great introduction to pet insurance!! Thank you for everything and Cami says thanks,too!
Insurer: Nationwide
By: Linda
Dont know what I would do without this great insurance!
I love Nationwide and so glad I have this for my pets. It takes the worry out of whether I can afford care for them. I always get quick reimbursement from any office visits or medication claim that I submit. I recommend them to all the pet owners I know. So thankful I have this great coverage for my 4 legged babies.
Insurer: Nationwide
By: Anne
Nationwide is fast, easy and reliable.
We got Nationwide on a recommendation from the vet tech and other English Bulldog owners. We have been extremely happy that we did. Our little guy has had some eye issues and the insurance has helped tremendously. The claims process is so easy and the response/pay out is quick. Thanks, Nationwide, for making a stressful situation a little easier for our family!
Insurer: Nationwide
By: Amy