Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 21, 2018

Happy with reimbursement

I had a recent vet bill and was happy that I was reimbursed for the amount stated in the policy. I needed this since I have 3 cats and would not want to incur all the costs if not for having this insurance, I would have had to pay the full amount without reimbursement, I am glad I decided to buy this years ago.

Insurer: Pets Best

By: Patti

Useful
November 21, 2018

Great customer service

Great customer service, fast claim handling. I tell all my friends with pets that Trupanion is the best.

Insurer: Trupanion

By: Jordan

Useful
November 21, 2018

Always a quick processing

Always a quick processing... except this time. I didn't receive a check yet!

Insurer: Trupanion

By: Karen

Useful
November 21, 2018

Claims service is so easy.

Claims service is so easy. With Allie having Cancer it has been a true blessing.

Insurer: Trupanion

By: Doris

Useful
November 21, 2018

Trupanion has always been prompt

Trupanion has always been prompt, thorough, and fair in responding to claims. They have also been flexible when a claim is not filed in a short time. Service has consistently been friendly and attentive.

Insurer: Trupanion

By: Ken

Useful
November 21, 2018

Very satisfied with claims

My dog Gracie had a mass growing on her leg. She needed blood tests, surgery, and a biopsy of her mass. The cost of everything was around $1200. Pets best reimbursed me $780. Very satisfied. Easy to submit a claim and was reimbursed within 2 days!

Insurer: Pets Best

By: Patricia

Useful
November 21, 2018

Coverage has been superior

The level of coverage and assistance offered in most situations has been superior for at least a decade of my use. Though I have been disappointed with one supposedly pre-existing condition and with the lack of coverage at the time of my 15 year old dogs death concerning things like euthanasia and cremation, I have been ever grateful for the personal, person to person contact I have been offered over the years and have become clearer and clearer on the idea that Trupanion is one of the best investments I have ever made to take care of my Benny and Molly.

Insurer: Trupanion

By: Noah

Useful
November 21, 2018

There are no words

There are no words to describe how grateful we are to have Trupanion on our side helping tremendously to take care of our cat s lifetime of chemotherapy. Without your support, we may not have been able to afford the level of care Thomas needed. THANK YOU all at Trupanion and THANK YOU Dr. Simon at The Cat Doctors in Tampa Florida for all Trupanion has done and continue to do - we appreciate you all so much! With all our Love, Cliff and Chris

Insurer: Trupanion

By: Clifford

Useful
November 21, 2018

Insurance paid me back quickly

When my dogs needed care the insurance paid me back quickly which was important to me. The claims process is streamlined and straight forward. Your customer service representatives are very well trained. My only disappointment is hearing that my premium is almost going to double. I can handle reasonable increases but I m still figuring out what I am going to do.

Insurer: Trupanion

By: Linda

Useful
November 21, 2018

never had an issue being reimbursed

Have a couple large claims for my dog in the past 9 years and have never had an issue being reimbursed

Insurer: Trupanion

By: Shelley

Useful

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