Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


November 29, 2018

Trupanion pays claims.

Trupanion pays claims. It s that simple, no big arguments, just service as described. I have not had this experience with any other Pet coverage. Also, you hire great call center reps who don t make me dread calling.

Insurer: Trupanion

By: Jamie

Useful
November 29, 2018

You are professional

You are professionals, love all animals and file my claim quickly. You re insurance is wonderful. I don t worry if my babies get hurt or sick, I go right to the vet for help knowing you are right behind me.

Insurer: Trupanion

By: Diane

Useful
November 29, 2018

I was quite disappointed

I was quite disappointed in the judgment made that conjunctivitis was a pre-existing condition because our dog had had another case one month prior to us signing up for insurance--this undermined our confidence that claims would be handled in a reasonable way in the future.

Insurer: Trupanion

By: Robert

Useful
November 29, 2018

Support by Trupanion in filing claim

Support by Trupanion in filing claim and answering questions.

Insurer: Trupanion

By: Caroline

Useful
November 29, 2018

Good coverage

I received the coverage I was promised and the claims process was made easy by my Vet who worked directly with Trupanion to handle all the details.

Insurer: Trupanion

By: Charles

Useful
November 29, 2018

First time submitting a claim

my first time in many years of coverage need to use it, the information i was provided helped make my decisions possible. Hoping when claim is submitted, the information provided is adhered to/accurate

Insurer: Pets Best

By: Lisa

Useful
November 29, 2018

Outstanding claims process and customer support

I would recommend Pers Best to every pet owner. In every way I have found the claim process and customer support to be outstanding. Thank you from Maggie Belle and me.

Insurer: Pets Best

By: Nancy

Useful
November 29, 2018

Very impressed

Very impressed with the handling of my first claim. All I did was take a photo of my vet's statement and emailed to Pets Best. I was kept abreast of the processing of claim and had payment in less than a week.

Insurer: Pets Best

By: Fred

Useful
November 29, 2018

Claims are easy and EOBs clear

Claims process easy to submit and explanation of benefits is clearly stated.

Insurer: Pets Best

By: Mindi

Useful
November 29, 2018

Easy and quick

Easy to file and payment was very quick

Insurer: Pets Best

By: Lisa

Useful

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