Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Awesome customer service - well informed via text and emails
Great service! Great coverage and plans
Insurer: Nationwide
By: Jo
Excellent support throughout spectrum of care
We recently took our dog to the vet for a routine exam, during which time our vet discovered that our dog had a torn CCL and hip dysplasia. Embrace was incredibly supportive, covering the additional and unanticipated cost of x-rays and the sedatives required to help our dog relax for them. Embrace processed our claim quickly and without issue. We couldn't be happier!
Insurer: Embrace
By: Catherine
Wellness Program and regular insurance
Wellness is not worth it on any of their plans. Submitted $200 claim and received $75. I can put the $20 a month into a saving account. I will at least be able to pay the whole amount off. I cancelled this policy and opened a saving account. One catch is that I also own a wellness and health plan for my other dog. You have to meet the deductible (whether wellness or regular claim). I was told that wellness would be like the other plan. I will be moving to another company as soon as this policy expires. I have met the deductible for this year so at least I am covered.
Insurer: Nationwide
By: BT
Pet Best is the best.
Pet Best is the " best ". I have been dealing with them since Lucky Max was 8weeks old. He's going to be 5 years by next month. Never once did they (Pet Best) disappoint me. They really process your claim very fast. Thanks.
Insurer: Pets Best
By: Sylvia
Pleasantly surprised
I got my dog a year ago, based on the urging of others I reluctantly purchased pet insurance, and I have been pleasantly surprised at the quality of insurance and customer support,. I really appreciate not having to fight over getting claims paid, although I wouldn't mind in you could speed up the 30 day processing.
Insurer: Nationwide
By: Howard
Peace of mind when we need it most
Getting VPI (now Nationwide) pet insurance was one of the best things we could have done for our dogs. When they get sick or injured, we can focus on getting them the care they need and not how it will hurt our finances. We have had a couple expensive emergency and diagnostic visits that were completely covered after deductible and that is the kind of peace of mind that we so value. Nationwide agents have been so professional and friendly every time we have talked to them. Claims are easy and although payments take a few weeks, those are easy with direct deposit. Thanks!!!
Insurer: Nationwide
By: Kelly
Clear and reliable coverage for what matters most to my dog and to me
I appreciate how easy my policy coverage is to use, and how prompt and understandable the claims process is. I trust Nationwide for backing up my precious dog’s Healthcare.
Insurer: Nationwide
By: Zena
Efficient, fair, and easy to use.
I feel like Nationwide has done very well by my family. We have 3 cats on Nationwide, and 2 with serious health issues that Nationwide has supported us through without any additional effort on our parts. I would highly recommend using Nationwide coupled with the Vitus Vet app to allow for quick claim entry to ALL per owners as an essential element of your families health strategy.
Insurer: Nationwide
By: Shawn
Glad I choose to have an insurance for pet
Never had pet insurance before, seemed to have not needed it - but the first time I got it out of a whim it really helped us ! Puppy swallowed something a month after got coverage ! thanks for a great service !
Insurer: Nationwide
By: Daniel
Always been pretty good
They’ve always been good about covering everything after I meet deductible. Processing time seems to take longer now than it did a couple years ago though.
Insurer: Nationwide
By: Michelle