Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy to use, definitely worth it!
It's really easy to make a claim once everything is set up, especially with the app. I've been really impressed with the amount that the insurance covers, and am glad we decided to enroll when we first got our dog.
Insurer: Nationwide
By: Jenny
Do not buy this pet insurance
I turned in 2 claims. Received no feedback as to whether or not they would be paid. After 2 1/2 months I called. I was told the insurance does not cover diabetes because I have a “basic” policy. They never fail to take $45 out of my account each month but can’t even respond to several emails I sent them regarding the claims. I cancelled the insurance. Worthless!
Insurer: AKC
By: Michael
Pretty good insurance
Pretty good insurance. I like when I had the claim mailed to me because they broke down what was and wasn’t covered. I have since opted to get my reimbursement digitally and I like the speed better, but there’s no explanation with it. I’m not sure how to find that info. I’d give more stars, but they just sent an email asking how my dog was since he was at the vet and if he’s still under the weather, to call their vet helpline. My dog simply went in for a wellness check so the email is clearly mass-generated and impersonal. I do not appreciate how inaccurate it was. Also, if my dog was sick, I’d be calling my own vet, not their helpline. Other than getting no explanation of coverage with my digital reimbursement and the inaccurate, automated emails, I’d recommend this company as an option for someone looking for pet insurance. I do like how it covers for some routine procedures with the wellness package, vs. only emergency ones.
Insurer: Nationwide
By: Lacy
DO NOT EVEN CONSIDER USING ANYONE ELSE
I’ve been using Healthy Paws for 3 years now. Their rates are excellent, their app couldn’t be easier to use and the people are understanding and caring. I had Trupnion for 2 months until I was fortunate enough to find Helthy Paws, best thing I ever did for my dog! Their reimbursement is speedy and efficient. Their communication is excellent. I can’t say enough good things about them.
Insurer: Healthy Paws
By: Janice
I would definitely recommend Healthy Paws, great company, and great people
When looking for health insurance for my two new puppies I looked at all the options. When I contacted Healthy Paws with some questions they were very helpful and answered all my questions. I liked the ease of the signup process and the usability of their phone app. It was not until a year later that I needed to actually use the insurance and when that time came I was pleased to find that the upload process and claim process was so easy. I uploaded the records that I received from my Vet and then snapped a picture of the bills and in a week Healthy Paws had reviewed all the records and reimbursed me for the covered procedure. My Dog ended up having bone cancer and lost her leg. Having Healthy Paws insurance allowed me to be able to afford the surgery and get a second chance with my beloved dog. The best part was that after the surgery I got a personal email from one of their employees asking how my dog was and if there was anything else I needed. They also took the time to look at the rest of my policy to see that I had another dog and asked about him as well. I felt like they really cared and I am glad I went with Healthy Paws. I would recommend Healthy Paws to any pet owner.
Insurer: Healthy Paws
By: Drew
Very helpful
I was really upset when my little pup tore her ACL and was a mess leading up to and during and after her surgery. Nationwide covered everything they said they would and didn’t make anything difficult on me at all. Even when I called, I was greeted with friendly customer service and helpful service. You guys made a really stressful and scary time, not so scary. I appreciate it.
Insurer: Nationwide
By: Lindsay
We were pleased
We were pleased with how quickly the estimates and claims were processed as it alleviated some of the worry and we were able to give our dog the best care possible.
Insurer: Trupanion Canada
By: Carol
fast and easy claims
fast and easy claims processing and excellent knowledge from Trupanion s representatives :)
Insurer: Trupanion Canada
By: Jessica