Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 06, 2018

Used to Be the Best Insurance When It Was VPI Pet Insurance

I'm really upset that after years of being a loyal VPI customer and getting a great deal of financial help for both the big issues and wellness issues, I have gotten denied for more claims under Nationwide in one year than in all my VPI years combined. Additionally, I mentioned during one call that I was unhappy at the huge jumps in policy premiums on the accounts I've actually had to use for my pets. Again, the jumps were not as large under VPI, and this has become like people insurance: if you use it, you are penalized with higher premiums. It is noticeable on three pets where claims were made, but the increase was small on the pet for whom I've not made a claim in years. If not for the pre-existing condition clauses on other policies, I would be taking my business elsewhere.

Insurer: Nationwide

By: Robin

Useful
December 06, 2018

Great Company to work with

Easy to submit claims no-wheeling and dealing if it’s a covered service they cover it. Claims payed quickly. When I call all people there are helpful and pleasant. Thank you Healthy Paws for making a trip to the vet not so scary

Insurer: Healthy Paws

By: Diane

Useful
December 06, 2018

Great

We have been quite happy with Nationwide Pet insurance. We have not received anything yet on a major surgery that we submitted but on our other claims they have been great .

Insurer: Nationwide

By: Susan

Useful
Verified December 06, 2018

Pet owner

Trupanion allows our vet to submit our claims for us, so it couldn’t be easier. The claim is acknowledge via email within a day or so of submission and reimbursement (Trupanion enables you to set up direct deposit) is always so prompt. Easy and excellent coverage!

Insurer: Trupanion

By: Joanna

Useful
December 06, 2018

Quick reimbursement in the mai. No haggling required.

I don’t skip vet visits, since I know costs will be covered.

Insurer: Nationwide

By: Cathy

Useful
December 06, 2018

Paid as expected

The claim paid as I had expected which was nice. It was my first claim of the policy year so my deductible had to be factored in. The only thing, I do feel the claim takes a while to pay out. It wasn’t a complicated claim but still took about 3 weeks to pay. 3 weeks is probably great in healthcare claims but In the world of Amazon it feels like a life time!

Insurer: Nationwide

By: Sheri

Useful
December 06, 2018

Review for service for Gracie

I would give Nationwide a solid rating and would buy their product again when needed. They have been prompt and fair with all of our claims and responded quickly to anything we asked for. While we have not taken advantage of it there is a great deal of support available to us from Nationwide on line.

Insurer: Nationwide

By: Mario

Useful
December 06, 2018

So glad I have Pet Insurance with Nationwide!

I love not having to worry about how much a vet visit is going to cost when something comes up with Jack. I know that Nationwide will reimburse 90% in a timely manner. They've been reliable since day 1. I've compared policies with other providers and Nationwide had the best benefits for the price.

Insurer: Nationwide

By: Jessica

Useful
December 06, 2018

Very satisfied, so happy with the coverage.

Excellent. Easy to submit claims and never a problem.

Insurer: Nationwide

By: JAMES

Useful
December 06, 2018

Excellent service

Very happy with the service and coverage

Insurer: Nationwide

By: Donna

Useful

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