Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Love this insurance
I would gladly pay $100 a month, per dog, and hope to never need to use this insurance. Since that is not the case I must say the coverage this insurance has for major medical is amazing and the turnaround time on payments works for me. I’m lucky in that my vet does the paperwork and submits the expenses directly to the company. This probably cuts down on payment turnaround time. Almost always I have reimbursement within 2-3 weeks.
Insurer: Nationwide
By: Rannah
Peace of mind
Great insurance to have. Claims are quick and easy to file
Insurer: Trupanion
By: Michele
Thankful to have my pets insured with Healthy Paws
I cannot rave enough about having my pets insured with Healthy Paws. My 4 year old Shih Tzu/Bichon mix, Reese, in less than 2 months had to undergo 2 big surgeries. The first one was a Cystotomy (bladder stone removal surgery) in October 2018 and the second one was for a Portosystemic Shunt surgery (congenital liver shunt) in November 2018. The stones from the first surgery were sent for analysis and their composition turned out to be Urate (Ammonia) stones which are very uncommon for Reese’s breed. Further diagnostics revealed that he had a liver that was not functioning 100% which is the reason why the stones had formed. We are hoping this fixes the issue and Reese is done with his share of health issues. We’ve had HP insurance for more than 2 years but this is the first time we’ve had to file claims. I am very impressed with how the process has worked all the way from submitting the claim, HP asking for additional information and HP processing reimbursement pay out. HP also sent Reese a super cute get well soon card signed by the HP members. The personalized touch was really appreciated and it was so thoughtful of them to do this for my little Reesey. Thank you, HP. I am so thankful for having him and his brother, Rio insured with HP early on in their lives.
Insurer: Healthy Paws
By: Madvi
Best In Class Pet Insurance
Trupanion has been there for me for both of my dogs illnesses. Staff is compassionate, caring, kind and professional. Claims are processed in days after submission and convenient direct deposit for investments is available. As long as I own dogs Trupanion will also be my go to insurance company.
Insurer: Trupanion
By: Christine
Trupanion is the best!
Trupanion is great. Policy is clear and easy to understand, claims service is exceptional, and coverage even for older pets is affordable. I wouldn’t be without it.
Insurer: Trupanion
By: Stella
The best pet insurance!
This is the best pet insurance. Great customer service. Thorough claims processing. Overall outstanding!
Insurer: Nationwide
By: Stuart
Bad experience
Complex process... Too much time to receive payment ... Bureaucracy... Low value for the money... Received just small part of the expenses
Insurer: Nationwide
By: Leo
Nationwide delivers on what they said they would
We have had several vet bills for one of our dogs and nationwide has paid use for each one. It has been refreshing to get what you pay for with no issues.
Insurer: Nationwide
By: Jeff
Very efficient process
Very efficient process that follows the contract document
Insurer: Trupanion
By: Charles
Claims received quickly
My recent claim was a visit that was a combination of spay and illness. When claim was received, it was obvious they did not put the illness part of the bill toward the deductible, nor did they pay any of it. I received $50 less than expected, and not sure why they came to this solution. Otherwise, claims are always received quickly, I am very pleased with that.
Insurer: Pets Best
By: Jeanette