Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Pleasantly surprised with quick payment
I had to file the claim twice so I expected the to payment to be delayed. I was pleasantly surprised to receive payment within a few days.
Insurer: Pets Best
By: Ann-Marie
Claims were quick, painless, and adequate
Shortly after becoming a client I was slammed with incidents with both of my dogs. I filed 3 claims in less than two years. All of my claims were quick, painless and adequate. I had my vet send in the claims which I would suggest people do as medical nomenclature and accurate discriptions of procedures are sometimes not articulated properly by non medical personnel. There were a few gray areas in my mind but after reviewing my contract I found all my claims were processed in a very timely and efficient manner according to our contract. I find the peace of mind provided by insurance with a company of integrity is priceless for me as my animals are family.
Insurer: Pets Best
By: Michael
Everyone was helpful
Everyone was helpful and pleasant. Detailed explanation of covered and uncovered items. No mysteries, I received all that I anticipated.
Insurer: Trupanion
By: Dave
fast turnaround in claims
fast turnaround in claims especially when Trupanion has submitted already. thanks!
Insurer: Trupanion Canada
By: Tina
I get treated like a VIP.
I get treated like a VIP. Claims are super fast and you are always concerned about my pet. I never have to argue over coverage. Your policies are black and white. Meaning there are no gray areas about what is covered and what is not. I always tell clients at my vets office about Trupanion. I'm very satisfied and will always have Trupanion for any pet I have.
Insurer: Trupanion
By: Tabetha
My claim was dealt with
My claim was dealt with quickly and the website was updated frequently. I was also emailed by a claims specialist letting me know that the claim was being worked on and if I had questions I could ask. I felt very well looked after.
Insurer: Trupanion Canada
By: Corinna
I WAS UNDER IMPRESSION THIS INSURANCE WOULD COVER THIS.
Ins. won't pay for claim. Says it was inherited. We didn't know what was wrong. I feel that Dr exam and x-rays should be paid because until then we didn't know that it was a congenital problem. How we're we suppose to know that until she had x-rays and Dr exam.
Insurer: AKC
By: Pamela
Healthy Paws Pet Insurance has been amazing
After tons of comparative shopping and research, we chose Healthy Paws 2.5 years ago to cover our two Great Danes when they were 6 months old. The Policy was clear and easy to understand. The coverage as compared to other providers, along with the rate, is why we made the decision to go with Healthy Paws. The Customer Service team was great in answering any questions I had. We purchased the insurance hoping we would never need to use it. Unfortunately, one of our dogs (Vegas) was diagnosed with Addison's disease when she was about a year old. Her treatment requires costly monthly injections, other daily medications, and frequent Vet visits for lab work. Another condition Vegas had was frequent urinary tract infections requiring yet more expensive tests and follow-up medications. Just recently she underwent major and expensive surgery to correct an anatomical problem that should resolve the UTI issue moving forward. Our other dog (Reno) ended up having surgery the same day to remove a large growth on the side of his paw, again, an expensive treatment. Healthy Paws did a thorough review of the information and rapidly reimbursed us. The claim process is easy. I take a picture of the Vet invoice from my cell phone, submit it through the app, or alternatively, file a claim on the website. The claims have been processed very quickly and none have been denied. The Healthy Paws Customer Service team also reached out to us after the surgeries to show real human concern of how Reno and Vegas were doing in the two week recovery period. I highly recommend Healthy Paws and am so glad we chose them. Having Healthy Paws to rely on gives us piece of mind that our dogs can continue to receive high-quality care from our amazing Vets for the unknowns, with Healthy Paws backing us up each step of the way. We are extremely satisfied customers with Healthy Paws.
Insurer: Healthy Paws
By: Kimberly
Get Healthy Paws
If your looking for pet insurance Healthy Paws is the BEST!!!! The prices are fair and when your furbaby needs medical care Healthy Paws is right there !! Reimbursement is fabulous OMG fabulous!!!!! No limits are your pets care that's what I love. If they're sick or injured do not fear about getting them proper care as long as YOU HAVE HEALTHY PAWS you can rest easily. TRUST ME !!! Get Healthy Paws before you buy anything else. I love them and will always have them for my fubabies!!! 10 stars for this company
Insurer: Healthy Paws
By: Erica
Great Customer Service
Nationwide is an amazing pet insurance provider! Their customer service staff is personable and caring. Their benefits review process is easy, fast, online, and we received our reimbursement within 10 days of claim submission. Thank you Nationwide for taking care of our pets!
Insurer: Nationwide
By: Linda