Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Do not understand what this means
Claims take a long time to get processed. Otherwise very satisfied
Insurer: Nationwide
By: rosanne
Life saving service
Nationwide has given them the means to protect my corgis - which I consider members of my family. With swift reimbursement and monthly premiums payable through my employer, Pet insurance has ultimately eliminated the stress of the high cost of veterinary care and has given me to luxury to redirect my attention to where it counts - being able to provide my corgis with the care they need to live long, happy and healthy lives. So grateful for pet insurance.
Insurer: Nationwide
By: Daniella
Always pleasant to work with!
I have been with Nationwide for almost 2 years now and have never had a single issue with them. They are always there to answer any questions that I have and I always get my reimbursements in a timely manner. I also think it's great that after any reimbursement for vet visits due to an illness they are always checking in on my dog to see how she is doing. Nationwide truly cares about their customers and the pets they insure!
Insurer: Nationwide
By: Erin
Very helpful and caring
My claims are always processed quickly. I have used the vet helpline and they were great. Wrinkles was just diagnosed with a low thyroid and I appreciate receiving an email asking how he was.
Insurer: Nationwide
By: Nannette
Very satisfied with Nationwide!
Our dog Stanley has had health issues over the last few years and I know I can count on Nationwide to cover his large expenses. They have gone above and beyond in showing that it is possible to take excellent care of a pet with the best quality care and at the same time, be reimbursed for what is necessary financially. I am so happy I was able to find this insurance company.
Insurer: Nationwide
By: Carol
Thank you for helping with a necessary surgery!
Nala tore her CCL and requires a tibial tuberosity advancement (TTA) to decrease pain and allow her to walk normally. Based on my major medical plan, Nala ended up being eligible for 100% coverage. Thank you so much for the relatively quick turn around time!!
Insurer: Nationwide
By: Caitlyn
Very Happy With our Service
We are very happy with our Nationwide insurance for Tacky. The only criticism we have is the amount of time it takes to process claims. It seems to take 4 weeks or longer to process and get our payment. Also we can not seem to be able to send claims through the VitusVet app as you are not able to read what we send. It is easy to send in claims via e-mail so that it what we do. It is very convenient to get our payment directly into a bank account.
Insurer: Nationwide
By: Nancy
Fast,easy filing claims, accurate and reassuring.
My 3 yr old torn a knee tendon slipping on wood floors.. the surgery was to repair.. it was expensive.. but ik knew i had Nationwide behind me to cover most of the cost.. im on fixed income, it pays to protect my monthly budget with this coverage.. thanks
Insurer: Nationwide
By: Craig
Not worth premium. Them added riders on a puppy.
Nationwide denied most claims for routine puppy visits. Puppy had ear infections and urinary infections that were not a genetic disorder or a preexisting condition....found on first puppy visit...unfair to say the least. Will never recommend this pet insurance to anyone. This was my first experience with pet insurance and it has been a disaster. Very disappointed and dissatisfied to say the least.
Insurer: Nationwide
By: Tonya
Customer Service is Great, Still Has Downfalls of Insurance Companies.
I am glad I have nationwide Insurance, the coverage is a good value, I believe. The peace of mind is also wonderful and my experience with their customer service is always good . That being said, it is still an insurance company and has the same woes as all others. They do their best to cover as little as possible without reaching out when they need more information. This has made claims difficult for me in the past. They also take FOREVER to process, a month is pretty average. Which sucks if it's a big claim that I have a credit card bill due for. I still would not change companies as I have not found one I think better for the money.
Insurer: Nationwide
By: Sarah