Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lengthy waiting time for reimbursements
I am thankful for Nationwide offering pet insurance and feel it has been extremely useful and beneficial. However, the length of time waiting for reimbursement is quite lengthy , and I wish they could be more efficient with it.
Insurer: Nationwide
By: Laura
Can live in this
I've been using this insurance for several years and have been pleased. Only thing I have an issue with is that it takes very long to get reimbursed.
Insurer: Nationwide
By: Karen
Great help and very convenient.
I find filing claims is very easy. They also cover many more items than what other insurances do. I like that they conveniently provide everything in their website. I also like the fact I get an employee discount on my premium
Insurer: Nationwide
By: Karen
Terrible
I submitted 5,000 in bills and they say there’s a cap per illness. Never had this with other insurance. Very disappointed and will be shopping around
Insurer: Nationwide
By: Lisa
Glad to have your insurance
Grover, normally a happy and healthy boy, has had unexpected health issues these last 6-7 months. Thanks to Nationwide Insurance, my first worry can be getting him cared for by his doctor, instead of worrying about weighing the cost vs treatment first ... something no pet parent should ever have to do. Additionally, the customer service team at Nationwide is exceptional. They address my questions in a clear, brief, and courteous manner, making me feel relieved after each call. Human insurance companies could take a big lesson from the insurance coverage and customer care that Nationwide provides its pet parents. Thank you!
Insurer: Nationwide
By: Lisa
On point
Covered the majority of Lily’s infected tooth & she is now doing great.
Insurer: Nationwide
By: Lisa
Great Service!
I have nothing but positive things to say about Nationwide. Claims have been handled on time and in a satisfactory manner. I would happily recommend them to anyone with a pet.
Insurer: Nationwide
By: Terry
Love our policy....you are a little slow to process claims
Overall very pleased, easy to use app to file claim....would like claims to process faster.
Insurer: Nationwide
By: Scott
Good compassionate service.
I have used Nationwide Pet Insurance a few times and already saved on vet bills. They are efficient and their service staff is caring and quick in responding to questions.
Insurer: Nationwide
By: RICK
It's the best!
Customer service is very helpful if you have any questions. The time to process a claim typically take a little over than 3 weeks. I'm very happy with the service and so glad I chose Nationwide for my baby girl Lexi.
Insurer: Nationwide
By: Angela