Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


December 20, 2018

They distinguish between different types of tumors

Our beagle has a history of lipomas. I had never gotten insurance for him before. Friends told me some insurance companies would not cover any mass on his body. To our surprise, doggie showed up with an adrenal tumor that's large and active. It produces cortisol, so he needs medication. Embrace covered our claims after receiving the vet's notes regarding doggie's history and the current tumor. Our first check is on its way.

Insurer: Embrace

By: Sharon

Useful
December 20, 2018

Nationwide has fantastic pet insurance !!

Nationwide pet insurance is exactly what I wish pet insurance would be - comprehensive coverage, easy to use & fast claim pmts !

Insurer: Nationwide

By: Kathleen

Useful
December 20, 2018

A life saver, literally!

We would not be able to accommodate the sudden and unexpected costs that come with multiple pets, without Nationwide's pet insurance. Most of our initial vet/emergency charges go onto a Carecredit account, and then when Nationwide reimburses us, we turn around and pay down the carecredit. It's not perfect, but it allows us to get out pets the care they need when they need it.

Insurer: Nationwide

By: Evan

Useful
December 20, 2018

It has been a blessing for us to have Embrace pet insurance for Charlie because they have covered so many of his health need.

Charlie was adopted at 5 years of age and had been a very healthy dog to that point. We still took our insurance at a friend's suggestion. We have been so grateful that we have had it since he has had three leg tendon surgeries, developed diabetes and recently cataracts requiring surgery. In all cases we have received the financial support from the insurance to enable us to go ahead with Charlie's medical needs. He now sees just fine after going blind. What a joy for all of us.

Insurer: Embrace

By: sandy

Useful
December 20, 2018

Reimbursement

When we pay out the money to the veterinarian clinic , it takes way too long to get reimbursed . I have nothing good to say about the company you go through , that are Check goes directly to our account . I have since then switch back to receive a check in the mail .

Insurer: Nationwide

By: Michelle

Useful
December 20, 2018

Great Service

From many friends they say this is the best pet insurance, and in my experience this is correct! Thank you for processing claims as fast as possible

Insurer: Nationwide

By: Hailey

Useful
December 20, 2018

Disappointed

Buster had surgery to remove an adenoma tumor from his right adrenal gland. The cost of surgery to save his life was close to $5000. I sent all the costs and received less than $1000 from the total bill. There was sentence that said I may be entitled to additional money but did not explain what information was needed. I recently sent more info from both the Surgeon and the internal medicine specialist.

Insurer: Nationwide

By: Susanne

Useful
December 20, 2018

Prompt and efficient

I've found Nationwide to be very prompt and efficient at claims processing. I had some difficulty with submitting claims via email as I continued to receive notice that they couldn't be read but since I've begun using Vitus Vet to submit everything has been even easier. I hope my relationship with Nationwide continues to be so effortless as my girl moves into her senior years.

Insurer: Nationwide

By: Christy

Useful
December 20, 2018

I was worried about the hospital vet bill, but only paid $100 out of pocket

Nationwide saved me a lot of money and stress during my pet's illness. I was worried about what would be covered and how much out of pocket I would pay, but I only paid $100.

Insurer: Nationwide

By: Lindsay

Useful
December 20, 2018

We Love Healthy Paws

We have been with Healthy Paws for years and love them! I cannot say enough good things about our experience from singing up to being reimbursed for claims.

Insurer: Healthy Paws

By: Aprile

Useful

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