Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 09, 2019

Amazing

My husband and I debated about whether or not we should invest in pet insurance before we brought our puppy home. It has been 100% worth it. It is so easy to submit claims via email, and we are always reimbursed by the end of the month. We could not recommend it more!

Insurer: Nationwide

By: Madison

Useful
January 09, 2019

Thank You Pet Insurance

I was dismayed by the increase in pet insurance premiums when my GSD was merely a 6 year old but with the high cost of veterinary care, glad I have had since her puppyhood. This year a little mishap that required ER dog care and minor surgery. Claim form easy to complete and submit. Response by your company prompt and professional.

Insurer: Nationwide

By: Colleen

Useful
January 09, 2019

She's friendly and professional.

She's friendly and professional. I received my preapproved form and a letter to my surgeon's office in less than a few hours (cc to me). Very efficiently done for me as requested. Thanks

Insurer: Trupanion Canada

By: Jennifer

Useful
January 09, 2019

Denied ear infection as preexisting condition

Denied ear infection as pre-existing condition when we've had the insurance for several years. Ridiculous. Seems like almost every claim is denied for 1 reason or another.

Insurer: Trupanion

By: Tom

Useful
January 09, 2019

Claims are very inconsistent

The time it takes to process claims are very inconsistent. I will have one claim that will be processed & approved with 1-2 days and then there are claims can take 3-4 weeks to process. Customer service are very slow in responding to inquiries via email

Insurer: Trupanion

By: ERIC

Useful
January 09, 2019

Easy to make claims

Easy to make claims in the US and Canada and payment is made in good time

Insurer: Trupanion

By: Yanina

Useful
January 09, 2019

Everyone is always so nice

Everyone is always so nice and they make it super easy to put a claim in.

Insurer: Trupanion

By: Heather

Useful
January 09, 2019

Everything went smoothly

Once the paperwork was submitted everything went smoothly to repayment.

Insurer: Trupanion

By: Tony

Useful
January 09, 2019

I appreciate the ease

Going through the stress of my pet being sick l appreciate the ease of my claim submission and reimbursement

Insurer: Trupanion

By: Tammy

Useful
January 09, 2019

I tell all my friends

I tell all my friends who have a pet that they should sign up for Trupanion. I love the fact that you can upload your claims on the Trupanion website. However, I wish you were able to view the documents after you upload them. The software doesn't t give you the opportunity to double check that you uploaded the correct files.

Insurer: Trupanion

By: Zella

Useful

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