Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 10, 2019

Easy to submit

The process was easy to submit and if a claim was not applicable it was explained easily.

Insurer: Pets Best

By: Alexandra

Useful
January 10, 2019

Still a very easy claims process.

Still a very easy claims process. Even with a holiday in there, it was a week or under turnaround time.

Insurer: Trupanion

By: Timothy

Useful
January 10, 2019

peace of mind & lowered cost

Since my vet works with Trupanion I only had to pay my part directly to the vet and Trupanion will pay my vet. It was super easy & I really appreciated the peace of mind & lower cost. This is the first time I ever had to place a claim, but it made it worth every insurance premium payment. Thank you.

Insurer: Trupanion

By: Sherri

Useful
January 10, 2019

The claims are easy to submit

The claims are easy to submit and the reimbursement is fairly prompt. However, it is discouraging and frustrating that none of the follow up exams and draw fees/nurse visits for an already diagnosed condition are covered, particularly and the insurance premiums are not inexpensive and wellness is not covered either. Also, with regard to one of our dogs, who had a pre-existing thoracolumbar spine condition, we came to discover that ANY spinal condition which may occur subsequent to enrollment will not apparently be covered/honored. As a physician, I find this to be discriminatory and objectionable.

Insurer: Trupanion

By: Lisa

Useful
January 10, 2019

The quick turn around

The quick turn around on my claims is amazing! Thank you!

Insurer: Trupanion

By: Yvonne

Useful
January 10, 2019

I have been extremely happy

I have been extremely happy with Trupanion. The claims process is always smooth and seamless

Insurer: Trupanion

By: Stacey

Useful
January 10, 2019

Trupanion came through with no fuss

Again Trupanion came through with no fuss, my pet was well looked after and no stress of dealing with huge vet bills really helped us manage a tough time.

Insurer: Trupanion

By: Janet

Useful
January 10, 2019

Very prompt attention

Trupanion has always in the past been very prompt. My last claim has been over a week. I need to follow up and make sure more information is not needed for resolution.

Insurer: Trupanion

By: Peggy

Useful
January 10, 2019

We have been clients of Trupanion for 8 years

We have been clients of Trupanion for the last 8 1/2 years. And the claim process was easier for our dog then it was for ourselves. One can literally file a claim in less then 5 minutes. No Kidding!

Insurer: Trupanion

By: Michelle

Useful
January 10, 2019

Trupanion came through

Again Trupanion came through with no fuss, my pet was well looked after and no stress of dealing with huge vet bills really helped us manage a tough time.

Insurer: Trupanion

By: Janet

Useful

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