Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


January 30, 2019

Good, Reliable Insurance

I’m please with Nationwide Pet Insurance and would recommend it for anyone. While not cheap, they do cover things. The problem I see is they’re slow but what insurance company isn’t!?!

Insurer: Nationwide

By: Sheila

Useful
January 30, 2019

Awesome service

I am grateful for this service afforded by Nationwide. This service has helped us cover the cost of unexpected doctor visits of our beloved dog, Sparky. Thanks for helping us through some tough times.

Insurer: Nationwide

By: Sunil

Useful
January 30, 2019

Fast service!

Nationwide’s service was fast. I submitted my claim and received the reimbursement within a reasonable period of time. Their personnel are very knowledgeable and helpful.

Insurer: Nationwide

By: Bernadette

Useful
January 30, 2019

Doesn't cover accidents or emergencies

We have had insurance with Nationwide for our two dogs for five years. We pay $30 per month for each dog with a $250 deductible. Our dog recently accidentally ingested grapes and we had to take him to the Animal ER. Because grapes may cause renal failure and he could have died, he was required to stay in the hospital for two days. This included treatment of induced vomiting, an IV, and constant monitoring and blood testing. The total cost was $1400. We put in a claim with Nationwide as this was the reason we got insurance to begin with - to cover these types of incidents. After providing all the medical records and invoices to Nationwide we received $290 for a claim of $1400. It would have been a better use of our money over the last 5 years to start a savings account for our dogs. It is clearly not worth the money to have pet insurance.

Insurer: Nationwide

By: Lisa

Useful
January 30, 2019

Easy claim submission and payment process.

Easy to submit forms, no issues with the process. Was reimbursed for the majority of my kitty's tests and hospital stay. Claim process took about 1 month to process. So grateful to Nationwide!!

Insurer: Nationwide

By: Lisa

Useful
January 30, 2019

Nationwide makes it easy to send a claim and response with fair and fast help. Thank you! I recommend Nationwide to all!

I have been so pleased with Nationwide's fast and fair responses to claims I've made. You are terrific and I refer friends with pets to you all the time.

Insurer: Nationwide

By: Carrie

Useful
January 30, 2019

Claims seem to be taking longer to process

Claims are taking longer to process and receive reimbursement.

Insurer: Nationwide

By: Priscilla

Useful
January 30, 2019

Nationwide is great!

I haven’t had a problem with Nationwide as of yet. They are pretty fast when it comes to claims and always update an EOB explaining what they are covering.

Insurer: Nationwide

By: Serenity

Useful
January 30, 2019

Great service & so glad to have this policy as Dottie ages.

We have used this insurance on a number of our Airedale’s over the years. What prompted us was my sister’s dog breaking a leg & the bills were over $3500. We have had great service and no complaints.

Insurer: Nationwide

By: Judie

Useful
January 30, 2019

Made a horrible situation MUCH better

We recently had a horrible experience while boarding our puppy. We came home from a five day get away to an emaciated, severally dehydrated dog. When the Vet, who was amazing, called to tell me that poor Kona needed major surgery, my stomach went tight. After an initial panic about if my little fur daughter would ever be ok...the second set of panic set in regarding the cost of this procedure. Luckily, I had been holding a policy with Nationwide since we got Kona. I was able to say "yes" to everything the Vet had recommended to get my little girl back to the on her furry feet. Knowing that Nationwide would reimburse me such a high percentage of my out of my pocket expenses allowed me to focus on Kona recovering, instead of worrying about how I was going to pay this steep Vet bill. THANKS Nationwide!!

Insurer: Nationwide

By: Kathy

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.