Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Caring and Excellent Coverage
A letter to Healthy Paws Customer Care when they had sent an email out to me asking how Princess, our 9 lb MaltiPoo was doing after her surgery Thank you for caring about and checking on our Princess. She is recovering well from the surgeries. The sutures were removed this week. It has been and continues to be an intensive recovery for her and us because of the ulcer on her remaining eye. Under a great ophthalmologist care, we have agreed as her parents, to do our very best to do what is needed to heal the ulcer that is on her remaining eye. To accomplish this we are providing eyedrops, anabiotic, anti-inflammatory, and several others all working toward healing her cornea. We are on régime that provides those eyedrops every two, four and eight hours respective to the particular medication. So my husband and I are staying up 24-7 to be sure she gets everything possible to save the eyesight and the eye. Our hearts break to see our little 2 1/2 year old have to go through all this, but she has been a little trooper to put up living in a hood and with being awakened for her medications. Thank for being so supportive to us, so that we can provide Princess with every chance to save her remaining eye. Without your financial reimbursements, we would not have been able to afford this care for her. My husband and I are retired, so on a fixed income. We can’t thank you enough for your assistance and that you are very timely in processing these claims. We can see why you are the #1 Pet insurance company. Have a very blessed day and thank you again for checking on her, ( I just gave her a great big hug from you 😀)
Insurer: Healthy Paws
By: Michele
Best benefits and customer service
I would definitely recommend Embrace to any and all pet owners. The Medical Insurance is efficient and straightforward. In addition, the Wellness Rewards Program functions like a savings account and all claims are handled in a timely manner. Embrace customer service is reliable and extremely helpful.
Insurer: Embrace
By: Jeanette
Trupanion is the absolute best pet insurance I have had.
I have had Pet Insurance with 3 companies and Trupanion is far and away the best. They pay claims quickly and accurately. I appreciate their professionalism, and the way they handle phone calls and questions. I recomnend Trupanion to everyone I know who has pets.
Insurer: Trupanion
By: Gloria
Reliable
The insurance coverage has been appropriate and reliable.
Insurer: Nationwide
By: Sharon
Nationwide has always been great.
Nationwide has always been great. Just wish claims would process a little faster sometimes but other than that...no complaints. I have recommended to others.
Insurer: Nationwide
By: Crystal
Thank goodness for Nationwide Pet Insurance !!!
Nationwide was there to help me with a claim for my dog Anya. She was hurt during a grooming accident and needed surgery. She is doing much better and healing well. The peace of mind of knowing you have insurance like this for your pet in times of unforeseen events is just amazing to have this type of insurance.
Insurer: Nationwide
By: phyllis
Claims processing easy and reliable
Claims processing is easy and reliable in terms of processing time and the communication.
Insurer: Nationwide
By: Winnie
Auto claim response?
I've Pet Insurance for 20 years, 5 dogs. I submitted a claim Jan7th and called Jan 29th as I had not heard from this insurance. When I called I heard the claim had been denied. I submitted the usual invoices. I was asked to re-submit which I did. Next day I receive an email saying I did not submit the invoices. I called again and was informed that all the paperwork was correct and I didn't need to be concerned. I spoke with "Megan" today at 8:34am, I assume there is a disconnect in communication and auto emails are sent. I travel a great deal out of the country and don't always have wifi access. My dogs are now going to Heaven do to their ages and my vet bills are about 20K a year now, two don't have insurance. So, I need to have solid communication. I've had decent response over the years, however this lack of communication has been unclear.
Insurer: Nationwide
By: Cynthia
Claim processing
I submitted 3 claims; one was for script refills, one for a check regarding her eyelid and the third for the surgery. I submitted each claim at separate times over a period of 3-4 weeks. There was a delay in receiving reimbursement for the first claim, but all 3 payments were released that the same time and the last which was the largest amount, was processed the quickest.
Insurer: Nationwide
By: Kathy
Excellent Coverage, reduces so much financial burden!
This pet insurance is the best around. I highly recommend it. I have had other insurances before and none of them compare to the coverage that you receive on this policy. Thank you Nationwide!
Insurer: Nationwide
By: Christie