Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


Verified February 06, 2019

Best Customer Care Service Ever

This review is long over due. Words can not express how truly grateful I am to Trupanion and their team. Every person I have dealt with has not only been professional but compassionate . Claims are handled quickly and they are always there to help . You never know what kind of illness or accident can happen to your pet. Our dog was hit by a car ( came out with only a scratch) and almost died from meningitis. If it wasn't for Trupanion we would still be struggling to pay our vet bills. We thank you and Jojo the Wonder Mutt Thanks you

Insurer: Trupanion

By: Paulette

Useful
Verified February 06, 2019

Life saver

Amazing. I do have a premium policy and thank God. My dog is having a lot of unusual and life threatening problems and Trupanion has helped hugely with the financing of his treatment and it has worked easily and seamlessly.

Insurer: Trupanion

By: Amy

Useful
February 06, 2019

Thanks

Thanks Truepanion for a hassle free experience! It’s scary and stressful when your pet is in trouble and the last thing that should be added to the pile is how to pay for what they need.

Insurer: Trupanion

By: Jane

Useful
Verified February 06, 2019

Great company

Great customer service, efficient review of claim.

Insurer: Trupanion

By: Bev

Useful
Verified February 06, 2019

So grateful for trupanion

I almost cancelled my policy to save $ around the holidays. Luckily, the amazing representative I spoke with told me about some simple options to lower my monthly payment and keep my coverage. Thank God he did! My almost 2 yr old lab ate a rope toy and it had to be surgically removed. It would’ve been impossible for us to come with with the $5k to pay for his surgery, but by keeping his policy we only paid roughly $1500!! The claim process was completely seemless and super fast. I also truly appreciated the well wishes for Tucker that they emailed me twice!

Insurer: Trupanion

By: Danielle

Useful
February 06, 2019

Easy & Worth it

Figo has been a lifesaver literally, for us and our dogs. We are so grateful for how easy, affordable, and fast it is. It was offered as a benefit through my work and I’m very glad to have chosen it. Recommend it every chance I get!

Insurer: Figo

By: Kristin

Useful
February 06, 2019

Claim paid within a few days

Claim paid with in a few days, very satisfied.

Insurer: Pets Best

By: Kristin

Useful
February 06, 2019

They provide great coverage

Pets Best allows claims to be put towards your deductible regarding certain diseases/problems. I will continue to use them because I believe they provide great coverage.

Insurer: Pets Best

By: Deborah

Useful
Verified February 05, 2019

All taken care of quickly.

This is the first time I've actually used the pet insurance. People working at Trupanion, especially Tabitha, were pleasant and helpful. They answered all questions and everything went smoothly. The only thing --- I had to wait on the phone many, many minutes but it all was worth it. I have already talked to a couple of friends about Trupanion and they seemed interested.

Insurer: Trupanion

By: Jenette

Useful
Verified February 05, 2019

Great coverage when I needed it most.

I was so pleased to be contacted by Trupanion regarding a costly illness for my cat Max. They covered the entire amount that I was charged minus my deductible and I received the payment only one week after the claim was submitted. I am very thankful for their promptness and professionalism.

Insurer: Trupanion

By: Fanny

Useful

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