Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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LOVE LOVE LOVE
I enrolled my puppy around 6 months of age, and it was hands down the BEST decision I had ever made. At just shy of the age of two, what we thought was an ACL/CCL tear was soon discovered to be severe hip dysplasia, in both hips, but needing just about immediate attention on the right hip. My almost two year old pup required a total hip replacement . Luckily enough, Healthy Paws covered hip dysplasia, and covered 80% of what would have been an almost $8,000 bill for me. They made it so beyond easy on my end. The made a pre-authorized same-day payment to my vet. My vet called and handled everything from there. They covered all additional related expenses. Again, little did anyone expect, but within 8 months of having a total hip replacement, my dog had popped his hip out, never gave any signs of pain, discomfort, until he couldn’t handle the pain anymore. Scar tissue formed a false hip socket, but eventually led to the feeling of bone-on-bone pain. Once again, my angels At Healthy Paws were there again! My dog required a hip-re-replacement and another costly surgery, and as previously done, they made a same-day payment for another $5,300 bill. I cannot express enough how thankful I am for them! My mind is always at ease knowing I don’t have to worry about my dog and medical treatment. They truly are angels. They make it so hassle free to submit a claim and they’re all extremely frienly and empathetic. Within a few days after returning home from both surgeries, Healthy Paws staff reached out to inquire about how my dog was doing. Anytime my pet comes up in conversation or I learn of someone who doesn’t have pet insurance yet or is planning on getting a dog, I ALWAYS brag about Healthy Paws and urge them to inquire! Even my vet said they’ve never had pet insurance companies make same day payments like Healthy Paws did. At this most recent visit, I could see other pet parents in the waiting room listening in on my conversation regarding my vet bill and what the pet insurance company covered on the same day! So all in all, I am an EXTREMELY happy Healthy Paws client and they have myself and my pup for LIFE! No lifetime or annual maximums, and no premium increases for submission of claims. What’s better than that piece of mind?!
Insurer: Healthy Paws
By: Jessica
Fast, help, and efficient!
First let me say, I lOVE Pets Best. They are always so helpful and it's the quickest I've ever been helped. My dog has been very sick lately and I'm on a constant with making claims and if it's a business day it's usually processed with 1-3 days. It's nice to have a computer that understands.
Insurer: Pets Best
By: Gia
We love this company!
We have been with Embrace Pet Insurance for almost 4 years. The claims are SO easy to submit, and the company is super easy to get in touch with. They have amazing customer service and always get back to us incredibly fast. We have been VERY pleased and will stay with Embrace for years to come.
Insurer: Embrace
By: Jamie
Not sure about value yet
Hello, Thanks for asking for my opinion. I got a puppy last June and immediately got her pet insurance through Nationwide. The cost of the multiple vaccinations and visits, plus heart worm prevention, plus getting her spayed was very high! I had no idea. I submitted all the costs and I'm sure you covered them per the policy, though it is very difficult to figure out what, exactly, the policy covers and how much. For example, I thought all vaccinations are covered, but apparently there is a limit, and my vet went over that limit. Anyway, long story short, after I submitted the claims and got reimbursed for what you cover, I basically got back an amount equal to what I have paid for insurance so far, so it's a net neutral for me so far. I hope she never gets sick, but if she does, I'm hopeful there will be a more obvious benefit (for me :-) Thanks, Karen Villarreal
Insurer: Nationwide
By: Karen
I have been very happy with Healthy Paws Pet Insurance.
I actually have my 2 youngest dogs insured with Healthy Paws...a 2 1/2 year old dalmatian and a 1 1/2 year old border terrier. I have been very grateful to have this insurance with my dalmatian; my only regret is that I waited until she was over a year and already had some pre-existing conditions. That being said, she has had some issues pop up that it has been very helpful to have had her insured. Healthy Paws customer service is great...they really seem to care about my pets...and it's quite easy to file a claim. I have been very happy with Healthy Paws Pet Insurance and would highly recommend it...just do it sooner than I did!
Insurer: Healthy Paws
By: Barb
Coverage is satisfactory but claims are exceptionally slow since I took coverage. Not getting any faster with annual increase.
I chose Nationwide Ins for my pet as soon as I brought him to my home. The coverage and the service was unsurpassed! However I have noticed a big difference in both areas since I renewed my pan last year. The claims are taking almost a month to the day! The plan has continuously increased every year with this year being the worst thus far. Any pans to speed up the claim process as the increases are not decreasing yet the service is?
Insurer: Nationwide
By: JOYCE
Very responsive and reasonable
I tell people all the time how glad I am that we have pet insurance and how wonderful Nationwide is. Claims are processed quickly and none of her charges have ever been questioned.
Insurer: Nationwide
By: Heather
Quick return on my claim.
Quick response with fair settlement to my claim.
Insurer: Nationwide
By: Jim
Taking too long to pay
Overall I'm pretty satisfied with your service. However, it's taking almost 5-6 wks to be reimbursed.
Insurer: Nationwide
By: Leslie