Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


February 26, 2019

Quick and easy!

I used the app, it was quick and easy, and I barely had to explain what my claim was for - PetsBest perfectly interpreted my vet bill.

Insurer: Pets Best

By: Deanna

Useful
February 26, 2019

Easy to submit

Easy to submit and very quick response.

Insurer: Pets Best

By: Margie

Useful
February 26, 2019

Extremely friendly

My dog has a history of KCS in both eyes. In October 2018, a small growth appeared on her right cornea. Although it was initially presumed to be KCS inflammation, it was later diagnosed as carcinoma. The initial claim was denied as KCS, while pending biopsy results. I was later able to appeal the decision and it was overturned. Although the appeal process typically takes 30 days, I appreciate the fairness, diligence and compassion of petsbest. Your customer service staff is extremely friendly which is also appreciated by concerned pet owners such as myself. Thanks for all you do.

Insurer: Pets Best

By: Jesus

Useful
February 26, 2019

Very pleased

I was shocked and very pleased at how easy the process was for submitting my pet's charges and how quickly I received my reimbursement! Well worth the purchase of this insurance.

Insurer: Pets Best

By: Kathleen

Useful
February 26, 2019

Easy and fast

From filing to receiving a response was incredibly easy and fast.

Insurer: Pets Best

By: Lisa

Useful
February 26, 2019

Fantastic insurance company

Fantastic insurance company, pay the claims quickly, when I call great customer service. I tell everyone about you, especially my vets office. People complain about how much the vet is, I tell them you need Pets Best. Thank you for helping to take care of my Dexter.

Insurer: Pets Best

By: Marilyn

Useful
February 26, 2019

Quick to review

It is extremely easy to file a claim and they are very quick to review and make a decision. They usually pay within 4 days from the date the claim was submitted. Pets Best is the best!

Insurer: Pets Best

By: Martin

Useful
February 26, 2019

Process was easy

Process was very easy to follow

Insurer: Pets Best

By: Vera

Useful
February 26, 2019

Pets best was there to help!

Gwyn was shaking her head and scratching at her ear. We took her to the vet and she was diagnosed with an ear infection and treated with medication. Pet's best was there to help! Paid out the eligible portion of the illness claim within days of filing.

Insurer: Pets Best

By: Diane

Useful
February 26, 2019

Very quick turn around

Pets Best has dealt with all claims related to our dog Douglas' chemo for lymphoma extremely well and very quickly.

Insurer: Pets Best

By: Andrea

Useful

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