Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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I have two dogs with this insurance company. I feel as though I should be able to contact and discuss decisions being made about my account with a human being. I am not able to speak with the underwriting department. I understand that caution and time needs to be taken to review claims and requests for upgrades but attention to details or questions or some sort of discussion should be made when no diagnosis by the veterinarian has been made. However with brief reviews and certain line items creating a bell alert a suspicion should not be a reason for denial of upgrade. I am in hopes that this issue will be resolved and or discussed with me after a second review is done.
Insurer: Nationwide
By: MISTY
Excellent Insurance
I love knowing my pets are covered by Nationwide. There is no hassle with claims, all wellness and illness visits are covered. I would rather pay every month and know I am covered for unexpected emergencies than get hit with that decision of paying or saying goodbye to my baby.
Insurer: Nationwide
By: Wendy
Many issues, Pet Insurance helps!
Tinkerbelle has many issues. With the help of Pet Insurance we are able to take care of her as necessary. I wish there was a policy for Medication, food, her necessary Rehab sessions and that the Max for each illness was a little higher. I always "Max Out" as far as coverage a few months after I renew my policy. Bucky will be a diabetic for 1 year in April. Meds and food are quite an expense each month. I will call occasionally for an explanation and the representative makes me feel like I'm asking for something I didn't pay for. I have been a member since VPI, about 20 years and I will again renew my policy so I can care for "my kids" with help.
Insurer: Nationwide
By: Nancy
I Love Embrace! — Fantastic Product and Support
Our agile and very active Australian Shepherd, Ripley, has been "Embraced" since the day she came home with us almost 4 years ago. A recent orthopedic injury reinforced why getting Embrace was the right choice for us. Ripley began limping and favoring he left foreleg back in November. Two visits to her local veterinarian for exam and x-rays did not reveal any injury causing the limp. Both these visits were covered. The real value of Ripley having a policy was when we were referred to a specialist because her limp did not go away with anti-inflammatory meds and limiting her activity. The Orthopedic veterinary specialist at the Small Animal Hospital at Auburn University performed an ultrasound and diagnosed our girl with a 50% tear of the tendon connecting the bicep muscle to the shoulder joint. He prescribed a regimen of anti-inflammatory and pain meds with very limited activity. We have since been for two follow-up visits to monitor her progress and healing. We were very happy to learn at our last visit Ripley will not be needing surgery. Throughout multiple visits to our local vet and the specialist at Auburn, plus number of prescriptions, Embrace covered us every step of the way. We never had to question taking her for a visit or whether we could afford to see a specialist. Every claim we've submitted over the past 4 months has been processed and paid promptly. The website is simple to navigate and submitting claims is easy with step-by-step prompts. The emails we get regarding our claims are in terms real people can understand and definitive have the human touch. We could not be happier with the product and services! We'll continue to be loyal "Embracers" and advocates of your pet insurance.
Insurer: Embrace
By: Terri
Professional
In retrospect, it m so happy that the dog insurance company I had for many years before Nationwide had placed me in a position to look for a new company. After researching 10 different options I chose Nationwide, and now I see how an insurance company should be run. I couldn’t be more satisfied with not only the competent customer service, but also the ease of filing claims and the response time. I can’t imagine a company run any better. Thank you!
Insurer: Nationwide
By: Frederick
Great insurance
I recommend this insurance for all pet parents out there ! Their coverage is great and respond in a timely manner. We are so pleased we picked them.
Insurer: ASPCA
By: Jeannette
Good experience so far!
So far my experience has been good. Quick turn around on claim process once they have all the documents needed. Easy to file a claim and website is user friendly. Thank you Nationwide for being by mine and my dogs side!
Insurer: Nationwide
By: Rox
Thank you healthy paws!
Without healthy paws insurance the outcome would have been much different for Abby. Everything happened so fast and I never hesitated making health decision's for her because I knew healthy paws had us covered. Even though seeing the estimates I had to sign prior to treatment were scary, I didn't think twice about signing them and getting her the help she needed. I have told everyone friends, family and strangers how wonderful and easy healthy paws made a very difficult situation a breeze. I never had to make a phone call. As I was given invoices for treatment I simply took a picture on my phone and submitted them through my healthy paws app. The team at healthy paws immediately emailed me the status of my claims and had them processed within 3 days! Absolutely no added stress! It is because of healthy paws dedication of providing the best health insurance coverage to our furry loved ones!!!! Signing up Abby for your insurance when she was first adopted was one of the best decisions I've ever made!!!
Insurer: Healthy Paws
By: Justine