Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Thanks
Nationwide has helped with our veterinary bills and we thank them for that
Insurer: Nationwide
By: Lynne
Simple as can be!
To date, I've had 2 claims for my goldendoodle puppy. Both were handled extremely efficiently and the money was directly deposited back into my account. The online submission process is quick and easy. In both cases, I received follow-up from customer service to ask if I had any questions and to see how my puppy was feeling. I cannot recommend ASPCA enough.
Insurer: ASPCA
By: Steve
I can use my designated vet. and no stress in claiming
Easy claiming just by using aps. no question asked. I can focus on getting my pup the rightful care.
Insurer: Nationwide
By: Ivy
Doing Much Better
Stella is doing great. She is almost over the Autoimmune issue she had and getting off the pretisone soon. She just went to the vet today to get checked for heartworm (i growing issue in WA) and her Kennel Cough vaccination. Nationwide has been great throughout the whole ordeal with my little girl. I can honestly say that without insurance, I'm not sure she would be with us. Nationwide is not just the financial help but the true connection your people have with our family member. It has been the best decision I have ever made for our pets.
Insurer: Nationwide
By: Joe
Timely claim processing and payment.
Adda saw the vet for a regular check up, shots, and heartworm meds/flea & tick prevention meds. I submitted the claim online with ease; it was processed and payment made timely.
Insurer: Nationwide
By: Sybil
The unexpected happened and Nationwide was there to help
I picked my healthy year and half old Standard Poodle up from daycare and he seemed a little off. I thought he was just tired from a busy day. Shortly after getting home, he vomited and was off balance. By the time I got him to the Emergency Vet, he was leaking urine. It turns out he somehow ingested marijuana, most likely something he pulled in through the chainlink fence in the play yard. He stayed at the vet overnight and was given fluids, oral activated charcoal, and an intravenous lipid infusion to counterract the drug. He was back to normal the next day. Nationwide paid 90% of the claim. This is my second year with Whole Pet with Wellness coverage for him and I have not had one problem with the claims process. I recently brought home a standard poodle puppy and have her covered with Nationwide as well. The Whole Pet with Wellness is no longer available for dogs under one year old but I plan on upgrading her policy at renewal time.
Insurer: Nationwide
By: Beverly
Best dog insurance.
Nationwide has processed Abby’s claims in a timely manner and I like the fact that the funds are sent to me electronically. No more depositing checks.
Insurer: Nationwide
By: Barbara
Best investment I have EVER made!!
Insurance was better than I ever hoped! Claim filing was very easy. Instructions were clear and easy to follow. Claim review took 22 days (website said up to 30 days), and reimbursement was a day after the review was complete. M&M had GDV, which is an extreme emergency and required immediate surgery. She did wonderfully, and the $4,000 emergency surgery cost me very little. My deductible, the 10% copay, and taxes (not covered) were my out of pocket expenses. Best insurance experience ever. I emailed my HR department and thanked them for making this benefit available to us.
Insurer: Nationwide
By: Andy
Very easy process
The puppy ate some metal wire and had to go to the doggy emergency room!! It was a scary time and it was great that at least the insurance process was simple and straightforward.
Insurer: Nationwide
By: Irene
ASPCA Misleads Customers
I purchased an unlimited policy for my Norwegian Forest cat after he suffered an acute kidney attack at 3 years old. I then contacted ASPCA insurance for a quote on the phone when the representative related that the kidney disease would be covered and not considered a pre existing condition as long as he did not exhibit symptoms or required treatment after 180 days. My cat was symptom free for 13 months when he unfortunately had to be hospitalized to save his life for 3 days due to kidney failure. I then submitted a claim for the emergency room costs of approximately $3,000 after I met my deductible. ASPCA processed the claim and would reimburse $0 because it’s a pre existing condition. I related my initial conversation at enrollment when they replied that the disease must be “cured” and have no treatment after 180 days. ASPCA related that since kidney disease is incurable that I cannot be reimbursed a cent. The representative did not explain to me how ASPCA defines “cured” or the list of diseases that they deem to be “incurable.” ASPCA secured my enrollment , took my money and hung me out to dry based on how they want to interpret terminology when it benefits their organization. As pet owners we will go above and beyond for the health of our animals and ASPCA will take advantage of that.
Insurer: ASPCA
By: Joseph