Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 21, 2019

Excellent response time!

Our cat, Mr. Sox, needed blood work done prior to his teeth being scaled/cleaned; I submitted the invoice and received the claims payment via Direct Deposit for the blood work within a few days! Excellent response time!

Insurer: Pets Best

By: Elizabeth

Useful
March 21, 2019

Smooth and easy process

I needed to submit an invoice with my claim and did so, but got an email the next day saying I still needed to submit an invoice. It was a little perplexing, but I sent the invoice a second time and it seemed to work. Not sure if there was a glitch? Other than that, very smooth and easy process.

Insurer: Pets Best

By: Jen

Useful
March 21, 2019

Paid the claim quickly

My cat Mittens got very sick late in the night. I took her to the emergency animal hospital. Pets Best paid the claim quickly. It turns out after x-rays and blood tests it was pneumonia. When I brought mittens home the 24hr vet chat from the app was amazing. I used the help line at 3am. It really helped a lot because my regular vet was definitely not open then.

Insurer: Pets Best

By: Amanda

Useful
March 21, 2019

I recommend Pets Best

You are always quick to respond and quick to process the claim and reimburse me for my pets charges. I strongly recommend you to my friends for the pets thank you

Insurer: Pets Best

By: Cathy

Useful
March 21, 2019

Smooth and easy process

I needed to submit an invoice with my claim and did so, but got an email the next day saying I still needed to submit an invoice. It was a little perplexing, but I sent the invoice a second time and it seemed to work. Not sure if there was a glitch? Other than that, very smooth and easy process.

Insurer: Pets Best

By: Jen

Useful
March 21, 2019

I recommend

You are always quick to respond and quick to process the claim and reimburse me for my pets charges. I strongly recommend you to my friends for the pets thank you

Insurer: Pets Best

By: Cathy

Useful
March 20, 2019

Best insurance for my dog!

Great program, super easy to use with their app, and awesome customer service. All I have to do is submit photos of my itemized vet receipts through the Healthy Paws app to get reimbursed! They have options to get reimbursed by check or direct deposit and they provide updates throughout the claim process for you. I’ve submitred dozens of claims over the past 6 or so years for my dog who has multiple issues and I’ve always been pleased with Healthy Paws!

Insurer: Healthy Paws

By: Darcy

Useful
March 20, 2019

Best insurance I’ve ever had.

I have had a few different pet insurances. Had a few instances with them where they say they will cover a certain thing then when they get the bill it’s a different story. I can always depend on Nationwide to cover 90% of my bill no matter the circumstances. I own a Pet Services business, and I always tell my clients they are the best!

Insurer: Nationwide

By: Carolina

Useful
March 20, 2019

Thank God for Nationwide Pet Insurance!!

I love everything about Nationwide Pet Insurance. The cost is good, it is easy to submit claims, and the claims are processed quickly. If I did not have insurance on my "fur baby" I would be out of quite a bit of money. Nationwide provides peace of mind, so that I do not have to choose between cost and care for my baby.

Insurer: Nationwide

By: Jacquelin

Useful
March 20, 2019

Unexpectedly great service

I have a fairly low opinion of insurance companies, mostly because of human insurance and how they seem to do everything they can to avoid paying claims, and making life difficult for doctors and patients in order to lower payments or have people give up getting paid altogether. And (before the ACA), insurers would nit pick everything in your application to hunt for supposedly pre-existing conditions or any other excuse to avoid paying the claims. So, when I made my first claim(s) with Embrace after being an insured for several years, I was expecting the worse. Instead, the claims were accepted without any hassle whatsoever. I was stunned and very pleased, especially given that a large sum of money was involved!

Insurer: Embrace

By: Alan

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.