Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
All around great experience
I feel that the claims process for Pets Best is always easy. If I've ever had a question, using the chat feature is the most efficient way of getting questions answered quickly. Email communication is great, so I always know the status of my claim. All around great experience. Thanks!
Insurer: Pets Best
By: Jen
Very happy with Pets Best
I had a bad experience with pet insurance in the past but did some intensive homework and decided you offered the best insurance and your website was extremely user friendly! I purchased insurance for my 2 new dogs - and submitted a claim hoping it would go through properly. The claim was easy to submit and I was notified quickly and paid by direct deposit very quickly as well. I am very very happy with the company!!!!!!! Pleasantly surprised and one less thing I have to worry about! Thank you, colleen
Insurer: Pets Best
By: Colleen
Wonderful
I submitted three claims. This was the first time I had ever submitted claims. I appreciated the email reply that I quickly received telling me that you had received my claims. I received the statements explaining benefit coverage within a few days and received the payment directly deposited into my checking account on that same day. I'm so glad that I have insurance for my dog! I never had pet insurance for my former four dogs. When they were ill, the huge bills all came at once and were difficult to pay. Having insurance is like having a savings account ready for your use. It's wonderful! Thank you!
Insurer: Pets Best
By: Linda
Simple claim process
I have only submitted two claims, the claim process is simple to submit (by email). The Pets best claims folks had some questions and contacted the veterinarian themselves, it was really great not having to be the middle man.
Insurer: Pets Best
By: Steve
Hands down the best
Pets Best is hands down the best Pet Insurance I have had after a few different companies. Bronson split his nail in half, and I got to the vet, submitted my claim while checking out from the vet on my phone, and was reimbursed quickly!
Insurer: Pets Best
By: Josephine
Quick and easy
I took my pet in due to pain and was devastated when I was told he needed surgery to fix the issue. I submitted the claim and was sent an email within that day stating the claim was being processed. Within a week my claim was approved and then payment was sent shortly after that. I am very please with how quick and easy it was from start to finish! A+++++ great job!
Insurer: Pets Best
By: Stefanie
Claim went well
I switched from Health Paws and was a bit concerned as this was my first claim on a rescue pup - all went well. Enzo is on the left and Norman is next to him - they are both covered by Pet's Best - the others are my daughters dogs.
Insurer: Pets Best
By: Jeannie
Always easy
I feel that the claims process for Pets Best is always easy. If I've ever had a question, using the chat feature is the most efficient way of getting questions answered quickly. Email communication is great, so I always know the status of my claim. All around great experience. Thanks!
Insurer: Pets Best
By: Jen
Reliable, efficient on claim payment
Timely response and explanations on claims
Insurer: Nationwide
By: Woody
A company that lives up to its promise
I adopted a 10 year old Boxer from a local shelter/rescue. A 30 day free subscription to Trupanion was part of the take home package. Four days after adoption my dog, Nick, was indicating pain in his eye by constant blinking and trying to rub his eye against my leg. I took him to an emergency vet, who was also an eye specialist. It seems Nick had something called an indolent corneal abrasion which is common in Boxers. She performed a procedure on his eye which included a dremel type tool and he was put on several medications. His course of treatment required a second course of meds. I'm happy to say his eye looks terrific. I submitted my invoices to Trupanion and they reimbursed me according to their plan. The emails I received had a personal touch, where Nick was mentioned by name. I didn't sign up for the insurance after the 30 day trial because Nick is 10 years old and the premium was a little too expensive for us. I highly recommend this company if you have a younger dog.
Insurer: Trupanion
By: Patricia