Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 22, 2019

Great expereince with Healthypaws

We've had Healthypaws insurance for over 2 years now. Unfortunately, we just recently had to use it for the first time. I am now telling everyone I can about Healthypaws and the need for insurance on animals. We would do anything for our Lily and thankfully we won't be hurting financially because of Healthypaws. Claims are super easy to file and it only took about 12 days to get our checks in the mail. Thank you Healthypaws!

Insurer: Healthy Paws

By: Taylor

Useful
March 22, 2019

The “cap” of services such as well pet vaccines seems to be too low for the cost and getting estimates should be an option

I’m told by service providers there are other insurance companies that offer better claim payouts for less costly premiums.

Insurer: Nationwide

By: Karen

Useful
March 22, 2019

Great pet insurance!

I am very pleased with the insurance. Claims are handled quickly and an easy to understand explanation is always given for unpaid claims. I would recommend the insurance to all new pet owners.

Insurer: Nationwide

By: CHRISTINE

Useful
March 22, 2019

All around great experience

I feel that the claims process for Pets Best is always easy. If I've ever had a question, using the chat feature is the most efficient way of getting questions answered quickly. Email communication is great, so I always know the status of my claim. All around great experience. Thanks!

Insurer: Pets Best

By: Jen

Useful
March 22, 2019

Very happy with Pets Best

I had a bad experience with pet insurance in the past but did some intensive homework and decided you offered the best insurance and your website was extremely user friendly! I purchased insurance for my 2 new dogs - and submitted a claim hoping it would go through properly. The claim was easy to submit and I was notified quickly and paid by direct deposit very quickly as well. I am very very happy with the company!!!!!!! Pleasantly surprised and one less thing I have to worry about! Thank you, colleen

Insurer: Pets Best

By: Colleen

Useful
March 22, 2019

Wonderful

I submitted three claims. This was the first time I had ever submitted claims. I appreciated the email reply that I quickly received telling me that you had received my claims. I received the statements explaining benefit coverage within a few days and received the payment directly deposited into my checking account on that same day. I'm so glad that I have insurance for my dog! I never had pet insurance for my former four dogs. When they were ill, the huge bills all came at once and were difficult to pay. Having insurance is like having a savings account ready for your use. It's wonderful! Thank you!

Insurer: Pets Best

By: Linda

Useful
March 22, 2019

Simple claim process

I have only submitted two claims, the claim process is simple to submit (by email). The Pets best claims folks had some questions and contacted the veterinarian themselves, it was really great not having to be the middle man.

Insurer: Pets Best

By: Steve

Useful
March 22, 2019

Hands down the best

Pets Best is hands down the best Pet Insurance I have had after a few different companies. Bronson split his nail in half, and I got to the vet, submitted my claim while checking out from the vet on my phone, and was reimbursed quickly!

Insurer: Pets Best

By: Josephine

Useful
March 22, 2019

Quick and easy

I took my pet in due to pain and was devastated when I was told he needed surgery to fix the issue. I submitted the claim and was sent an email within that day stating the claim was being processed. Within a week my claim was approved and then payment was sent shortly after that. I am very please with how quick and easy it was from start to finish! A+++++ great job!

Insurer: Pets Best

By: Stefanie

Useful
March 22, 2019

Claim went well

I switched from Health Paws and was a bit concerned as this was my first claim on a rescue pup - all went well. Enzo is on the left and Norman is next to him - they are both covered by Pet's Best - the others are my daughters dogs.

Insurer: Pets Best

By: Jeannie

Useful

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