Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 27, 2019

Quick to review

Quick to review the claim as well as payment received.

Insurer: Pets Best

By: Jill

Useful
March 27, 2019

As expected

No matter what I have submitted in the past the claim was excepted and what was not covered we knew why

Insurer: Pets Best

By: Susan

Useful
March 27, 2019

Quicker than expected!

Pets Best worked quickly to have my claim settled and payment was deposited quicker than expected!

Insurer: Pets Best

By: Ashley

Useful
March 26, 2019

My claim was handled professionally and paid very promptly.

When my dog had to have her mammary glands removed due to tumors, Embrace processed and paid the claim more quickly than I could have imagined. It gave me great peace of mind during a very difficult time. I would highly recommend Embrace.

Insurer: Embrace

By: Candace

Useful
March 26, 2019

Thank you

Just wish they would cover more stuff, some procedures aren't covered

Insurer: Nationwide

By: Donna

Useful
March 26, 2019

So glad we insured our pup with Embrace

We are so glad that we purchased Embrace insurance. Our dog had a terrible accident. The vet gave us the best course of treatment and the process to submit the claims was straightforward. The explanation of benefits was completely aligned with what we had to pay. No surprises. Thank you Embrace! Our dog is getting better every day.

Insurer: Embrace

By: Mariellen

Useful
March 26, 2019

Ease of Use and Helpful Customer Service Reps when Needed

Koda has been insured since we first brought him home as a puppy. I am fortunate that he has been a very healthy dog to this point (11 years old) with only fairly minor issues requiring care. Fortunately I have never had to test my insurance plan in a severe emergency or severe illness, so I can't speak to that. What I can speak to is that the claims process is very straight forward and easy to obtain reimbursement and the times that I have either called with questions or spoken to a customer service rep regarding renewal/coverages, it has been a very pleasant experience. The representatives have been knowledgeable, helpful and have even saved my money on my renewal policy. I would not hesitate to insure my next puppy with Nationwide.

Insurer: Nationwide

By: LesLee

Useful
March 26, 2019

I appreciate the quality processing of my claim as submitted.

Once the waiting was up, processing was efficiently done yesterday (the 25th) by Kelsie and claims staff. I was quite surprised to see the benefits in my checking account today, the 26th. Altogether good work.

Insurer: Embrace

By: Sam

Useful
March 26, 2019

Always a great experience!

The process was super easy and took a month to process

Insurer: Nationwide

By: Sara

Useful
March 26, 2019

Good customer support and easy claim process

I was very happy with calling customer support and getting information about what is covered by the insurance. There is amazingly easy way to upload bills on website. Once this is done healthy paws do the rest.

Insurer: Healthy Paws

By: Joanna

Useful

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