Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


March 27, 2019

Claims Process is great. efiling is easier and faster if you don't actually go through your account

Going into file your first claim can be scary and a little daunting. When I logged onto my account it took 3 steps or more to get to the form that you have to pre-fill, save and email back. Not super easy. However if you don't sign in and select file electronic claim from the home page for NWPet you only need to input your account number, your pet's name and include the invoice from your provider. Super easy! That's what it should be about: low effort for the customer.

Insurer: Nationwide

By: T

Useful
March 27, 2019

Nationwide was very easy to deal with in getting some coverage for Mister Kitty's tests. Everything went fast and smooth!

Mister Kitty is getting older, and needed some tests to make sure everything is going smoothly for him. These kinds of tests add up, so I submitted a claim to Nationwide. It took only minutes to submit, and in a few weeks, Nationwide sent me some money to cover the expenses. I didn't have any issues with them, and they always seem happy to help. :)

Insurer: Nationwide

By: michael

Useful
March 27, 2019

Grateful we joined Embrace!

We rescued a new puppy and had never had pet insurance. We decided better safe than sorry since we didn’t know her history. After enrolling, she had a few medical situations pop up. Embrace was wonderful! Easy to submit claims and quick refunds. Have recommended to family and friends!

Insurer: Embrace

By: Debra

Useful
March 27, 2019

I picked the best insurer for my pet family.

Nationwide has stepped up! My pet family is taken care of very well. My pets go into see their vet. and get the best treatment. Nationwide steps in to help me with the high cost of that visit. My claim is submitted and time it takes to get the assistance from Nationwide is fast. Keep up the good works Nationwide.

Insurer: Nationwide

By: ALEXANDER

Useful
March 27, 2019

Quick turnaround of claims

Never had a problem with submitting claims online. The one thing I would like to see however is he removal of the need to physically sign the claim form. Having to do so means printing the completed claim form, signing it then having to scan it back in as a PDF. That is really not efficient. Not everybody has access to a scanner to be able to scan it back in. Simply typing in the name into the signature field in the already prefilled in claim for ms should be sufficient.

Insurer: Nationwide

By: David

Useful
March 27, 2019

Amazing services

Without Nationwide we would not have been able to give my seizure alert dog the great medical care she deserved! Thank you Nationwide

Insurer: Nationwide

By: Sherrie

Useful
March 27, 2019

Nationwide was excellent paying claim.

I was very happy with the process of submitting a claim and their quick payment.

Insurer: Nationwide

By: John

Useful
March 27, 2019

Excellent service

It was very easy to submit the claim. After the claim was submitted I was able to check the progress on the web site.

Insurer: ASPCA

By: Aurelian

Useful
March 27, 2019

Wish We Didn't Need it

We all wish we didn't need insurance for our pets, but then something happens and we all hope for a company like Embrace. Peyote needed surgery to correct a shoulder issue. Embrace gave me the peace of mind to know that Oti could have the surgery and I could concentrate on his recovery as opposed to figuring out how I was going to pay for it. Now, he is in rehab to get back in tip top shape and Embrace, once again, is putting my mind at ease. Can't say enough good things about them.

Insurer: Embrace

By: Mary

Useful
March 27, 2019

Better than Medicare

Embrace pays on what the doctor charges. Fast, reliable, accurate.

Insurer: Embrace

By: SHERRY

Useful

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