Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


Verified March 26, 2019

Paying for a service on top of that having to pay for every single conditions of my dog.

I am deeply dissatisfied with the services Trupanion offers. I pay a monthly fee of 89 CAD just to cover every condition on my own. Recently my dog had to have a molar tooth extracted because it was broken. The procedure costed 1200 CAD, I covered the 700 CAD deductible, which I knew I have to cover, and they covered only 300 CAD. I recently discovered another fractured tooth and took my dog to the vet, we are trying to avoid extraction and got him antibiotics and anti-inflammatory medications. However, Trupanion does not want to cover because apparently it counts as a new conditions, which it does not, because he already had a broken tooth condition before. It does not say that in their policy and now I am paying my monthly fees and on top of that I have to pay for the vet bill, which should be covered because I have already paid the deductible of that condition. I would most definitely not recommend Trupanion as you will end up paying for a service that almost never covers anything. Because apparently every single vet trip counts as a separate condition and you have to pay a deductible of 700 CAD first, which most likely you would never fulfill. Therefore, you are better off saving that 89 CAD every month and putting it towards vet bills.

Insurer: Trupanion Canada

By: Lidia

Useful
March 26, 2019

SUPER SERVICE; CAN'T ASK FOR MORE!!!!

Just learned about your mobile app last week. It is really user friendly even for us ole guys that wern't born with a computer in our crib!! Couldn't be more please with the whole process. Excellent follow thru too, Pets Best keeps you informed with the status of your claim!

Insurer: Pets Best

By: Kirk

Useful
March 26, 2019

I'm regretting to have this pet insurance

It's look like this insurance always try to find a way do not cover my dog claim .

Insurer: Embrace

By: Mariarosaria

Useful
March 26, 2019

Pet Insurance is a must nowadays, and Embrace is the insurance to use!

The Embrace team has really been spectacular to work with. Our vet team can file the claim for us right after our visit. Most of the time it goes in smoothly, I get an email with the status update, and then a few days later the reimbursement check. It simply could not be easier to use our coverage. With the extreme costs of healthcare for pets now, I would encourage every pet owner to get insurance. There may be years you don’t use it to its fullest, but it is there when you do need it - and the Embrace team is the best support!

Insurer: Embrace

By: Shawn

Useful
March 26, 2019

Nationwide is always on your there to help you!

Nationwide is a joy to work with by making it simple to file a claim. I would recommend for all your pet insurance.

Insurer: Nationwide

By: Meri

Useful
March 26, 2019

Helps us do everything we can!

Have nothing but the best to say about healthy paws. Our girl has torn both of her acls and we have had zero issues with coverage. It is amazing to know we can take care of her and not have to stress about such a ginormous bill. We wouldn’t have been able to have surgery once let alone twice without healthy paws. Good for all the sniffles and bumps along the way too!

Insurer: Healthy Paws

By: Robbi

Useful
March 26, 2019

What good is insurance if you don’t cover anything

This company minimizes what it pays out for surgeries to the point where it’s covered under the deductible so they don’t have to pay anything. Waste of money.

Insurer: Embrace

By: Michael

Useful
March 26, 2019

100% satisfied

Claim notification comes immediately after the vet submits it through an email. Following payment is also processed within a few days which never happened with the policy I had with another insurance company. Even when there was a delay, I received an email notifying me about the delay and its reason. I am 100% satisfied!

Insurer: Pets Best

By: Miho

Useful
March 26, 2019

Great online portal

I really like the online claims portal. It allows me to submit everything very easily and I can check to see where my claims are at in the process. I also really like the direct deposit reimbursement - no more driving to the bank!

Insurer: Pets Best

By: Sarah

Useful
March 26, 2019

We didn't have to worry

Our dog developed Cushing's. According to our vet this is quite common in dogs, about as common in hypo (low) thyroid in people. With Pets Best we didn't have to worry about our dog's expenses with the work up for it, labs, ultrasound, or treatment, medication daily which is a bit pricey. With the coverage, our dog should live out his normal life span. Without it, we wouldn't necessarily have been able to have it diagnosed and treated. Thanks, Pets Best. Love Pets Best! Only insurance I have found that covers specialists. Love the choice of type and amount of benefit coverage available.

Insurer: Pets Best

By: Melissa

Useful

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