Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Incredible quick turnaround
Incredible quick turnaround on Wellness Claim.
Insurer: Pets Best
By: Adrienne
Turned around quickly and smoothly
Each submission has been turned around quickly and smoothly. The explanation of benefits is clear and easy to understand. It is a shame my personal medical insurance doesn't work this way!
Insurer: Pets Best
By: Joan
Very fast reimbursement
Very easy to file a claim and very fast reimbursement.
Insurer: Pets Best
By: John
Simple process
Our little girl had a very distressing cough, took her to her Vet, came home with the receipt, completed the online claim form, submitted both electronically and 2 weeks later the remittance was in my account.
Insurer: Pets Best
By: Gregory
Your representative was extremely helpful
Your representative was extremely helpful regarding my questions about submitting claims that were unresolved or overdue. He reviewed my claim history and encouraged me to submit claims that were past due, and made certain that I had the appropriate forms.
Insurer: AKC
By: Janice
I’m pretty happy.
Stormy’s insurance gives me peace of mind. I’m certainly happy that we have it and the few claims that he has had have been processed easily in a timely manner. What I would like to change is some of his exclusions because your company has seen them as chronic when they are not. He’s had one ear infection in 9 years and it’s seen as chronic or pre existing. His front leg is also excluded and was labeled as “lameness”. Stormy does not have a lame leg. He is a happy, healthy hiker who can’t wait to go to the woods every day. In reality, he bent a nail backwards on rocky terrain in the forest. I took him to his vet to make sure it was nothing more than that and it wasn’t. She restricted hiking for two weeks and long walks for 3 days as she called it a normal hiking injury. That is not a chronic condition. His obesity is, indeed, an issue. We are working on that. Overall, we are very happy.
Insurer: Nationwide
By: Rebecca
Fast claim handling
Fast settlement of claims. Almost entirely handled electronically, other than signing the claim form.
Insurer: Nationwide
By: Mark
Awesome!!
FIGO has been great. This is our second year (our pup is 2), and we've had nothing but great experiences. The response time was always quick, but in year 2 it could not be any quicker. Claims are processed in a matter of hours (sometimes minutes!), not days. Thanks FIGO!!
Insurer: Figo
By: Craig
what a relived my dog has insurance!
Well at first , I wasn't sure about the process but then I created a log in and everything was very easy and I can check status online , I wish it took less time but overall I'm extremely satisfied with this decision.
Insurer: Nationwide
By: David
I would say that B.B. has better insurance than I do.
Excellent service, prompt resolution to claims.
Insurer: Nationwide
By: Zoe