Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy claim process
Very easy process to submit claims in the app and quick turnaround on receiving reimbursement too
Insurer: Nationwide
By: Lauren
Satisfied
I have always had a dog,this is the first time I have ever had insurance. I am quite happy with the coverage that is provided.
Insurer: Nationwide
By: Ensminger
Best Pet Insurance
I only have 1 problem. Sasha has to take a dietary supplement for the rest of her life due to increased liver enzymes. This medication is prescribed by her Vet and even though it is prescribed, you will not pay for it because it is a dietary supplement. If she did not take this me, she would go into liver failure and die. It would nice for you to reconsider these types of meds that keep our pets healthy.
Insurer: Nationwide
By: Michael
I am exceedingly please with Nationwide Pet Insurance for Charley!!!
We have had Nationwide Pet Insurance for our dog, Charley, right from the start after adopting him from an Animal Shelter. The claims forms are simple to use, online submissions are convenient, and Nationwide has always been excellent in processing any claims we have had. I highly recommend Nationwide, based on our own experience.
Insurer: Nationwide
By: Barbara
I love my pet insurance
I like that they cover preventatives and all visits.
Insurer: Nationwide
By: Aimee
Overall claims experience review - Edward Mahon
I am happy with ASPCA's overall claims experience.. the service, professionalism and ease of doing business with (including friendliness). Amazing from that perspective. I also like the iphone app .. this makes my life easier. My only wish is that there was a way to not pay out of pocket.. and rather have our vet submit the claim on our behalf. It would eliminate out of pocket expenses.. especially when your turnaround time is very delayed.... in addition, it would also help us avoid forgetting to send over a claim.
Insurer: ASPCA
By: Edward
No problems. I'm finally getting the hang of uploading docs to the website.
Turn around time has improved since my last claim. Thank you.
Insurer: Nationwide
By: Anita
There is a lot you do right and a lot of causes for concern.
I have been a loyal customer for years now and appreciate the ease of the process and I also appreciate the help with the hefty vet bills. However, I have noticed that for Carter I am basically giving away money since he rarely goes to the vet. I know I’m paying for the security, but it would be nice if maybe there would be a discount for pets that don’t utilize the policy. With my other dog though, he has had issues with bladder stones which is ongoing and the policy has been very helpful. In my case though I think it would be nice and easy to have both my dogs on the same policy rather than having two separate policies. I would also like to express my concern with the fact that I have to front the cost of the bill, I think it would be quite nice if I was able to be cut out of the payment process and just have you reimburse the vet directly so that I’m not waiting around on checks. Overall I have been satisfied with Nationwide and I have had wonderful experiences with customer service except for one time which I’ll chalk up to the agent just having a tough day. I am going to reconsider keeping Carter on a policy since he has rarely used the service, however if I could bundle my two pets together on the same policy that would change things for me. I would like to speak with someone further about my review if possible because I do enjoy open dialogue.
Insurer: Nationwide
By: Michael
So far I just had an awesome experience
I am very happy with the service nationwide is providing so far. It is made very easy to send in a claim and to get the refund back.
Insurer: Nationwide
By: Victoria
You never know how life will play out
I bought this policy about 2.5 years ago when we got our first puppy. I was a little skeptical about how beneficial this would be, but I figured with the cost of heartwom, flea, and tick medicine, we would hit our deductible and then be covered if something unexpected came up. I have always had a great experience with this service as a customer. It’s easy to file claims, having reimbursements go directly into our bank account is nice, and any time I’ve had to call, the reps are very helpful and kind. Within the last year, our poor pup has been struggling with allergies. He got a few infections before going on daily Apoquel tablets. We even had to make an ER visit for the first time a few months ago. To say I’m thankful for Nationwide Pet Insurance now is an understatement!
Insurer: Nationwide
By: Christine