Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,657 total


April 15, 2019

Pets Best has been excellent

We have filed a lot of claims lately due to a degenerative condition. Pets Best has been generally excellent on the phone at explaining the policy and having compassion for our situation. Claims have always been processed very quickly and if there's ever a delay, we receive an email in advance.

Insurer: Pets Best

By: Matthew

Useful
April 15, 2019

Grateful

Yuki has seizures and I am grateful that her medicine is paid for.

Insurer: Pets Best

By: Paul

Useful
April 15, 2019

App makes life simple

My how times have changed. It's easier to submit claims than it is taxes these days. I'm grateful for the features your site and app offer to make life simple, and for the timely responses. Thank you.

Insurer: Pets Best

By: Sophia

Useful
April 15, 2019

PetsBest has been wonderful

My Duchess was diagnosed with cancer in November, so we are regularly at the oncologist. PetsBest has been wonderful with her claims and sometimes even reimbursing within 30 hours! Thank you

Insurer: Pets Best

By: Joanne

Useful
April 14, 2019

Working with Nationwide Pet Insurance was a pleasant experience

After filing my claim for our bulldog, we were getting worried after a couple months of processing that our puppy’s claim wouldn’t go through. Trusting the process was what we believed in and when we found out the claim was approved, it couldn’t have came at a better time. Thank you Nationwide!

Insurer: Nationwide

By: Jourdon

Useful
April 14, 2019

You guys are awesome

We are the parents of Junior (recently passed) Hutz and Jewel. All Boxers and being boxers they have had their share of illnesses and cancer. I don’t know what we would have done without this insurance! When Junior was going through chemo it was a God sent! I told everyone in the animal hospital about you and some got the insurance and others their dogs were to old! I can guarantee that their next pet will have this insurance! As you know our boxers have had numerous cancer surgeries and financially it would have been a nightmare making decisions on their life. Again thank you so much for being there for our fur babies!—the Stamps

Insurer: Nationwide

By: Sharyn

Useful
April 14, 2019

Surprisingly Easy to Use and Makes Total Sense for Us

Despite the fact that we have a senior dog with a laundry list of pre-existing conditions, this plan has paid for itself and more. I can submit claims straight from my phone, which is huge. The hardest part is having to call my vet a couple of days after the visit to get the medical notes and it does usually take about 30 days to get the reimbursement, but so far I haven't had to argue about anything I've submitted. The only thing easier would be if Nationwide worked directly with my vet, but for the price I'm happy with the peace of mind it has provided us since we worry far less about how much the trips to the vet will cost.

Insurer: Nationwide

By: Linda

Useful
April 14, 2019

Best Money Ever Spent!

We bought insurance for Rudy when he was 7 years old. He is now 14 1/2! We love nationwide! The claims service is so easy! Rudy is happy, he plays hard and most of all jumps off the couch everytime the door opens to greet us! He has had treatment for bladder cancer and just started a second round of chemo. Thank you for helping make his treatment possible! We tell everyone we know who has a pet about Nationwide, we would not be without it!

Insurer: Nationwide

By: Melinda

Useful
April 14, 2019

Thank god we have you as our insurer.

We have been very blessed that we have invested in Nationwide. Our pup is able to heal because they were able to help us pay for the cost!

Insurer: Nationwide

By: Ashley

Useful
April 14, 2019

Received payment promptly

The claim was for dental cleaning. Received payment back promptly.

Insurer: Pets Best

By: Marie

Useful

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