Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Long wait
I had to wait over 3 months for reimbursement and then not totally reimbursed about 350.00 not reim
Insurer: Nationwide
By: julie
I am happy I have this insurance.
One of the best Pet Insurance as far as coverage goes.
Insurer: Nationwide
By: Arline
Too slow!
Claim processing is way TOO SLOW ! I sent claim form and documents via email. I received confirmation 2 weeks later. Then I strangely receive another confirmation a week later that it was received "again". Then I receive a notification that more info is needed. I send again all the info and two weeks later....still waiting. Horrible service............not a smooth as it was sold to me by company representative that visited my firm via HR. AP
Insurer: Nationwide
By: Anthony
Still believe I made the right choice with Nationwide
I have confidence in Nationwide but claims take too long to process.
Insurer: Nationwide
By: Richard
Best of the Plans
Claims forms are easy to complete. They go straight to the source if more information is needed and 30 days later the check is always ready. There is a large premium increase this year so pick your plan carefully.
Insurer: Nationwide
By: Mary
Went smoothly
First time I made a claim after having insurance with them for 6 years. It went smoothly, and was paid for as expected. I did recently reduce my coverage though due to large hikes in yearly cost. So got back about 50%.
Insurer: Pets Best
By: Christopher
I am pleased
I am pleased with Pets Best wellness plan. I filed a claimed for getting my dog neutered and microchipped. I was completely reimbursed for both things. Filing was incredibly easy and review of my claim and reimbursement was quick!
Insurer: Pets Best
By: Tracy
Excellent customer service
Pets Best has always provided me with excellent customer service. From the ease of submitting claims online to their keeping me well-informed of the status of my claims, and fair payments with direct deposit, they make the whole process a breeze. My last claim was for the hospitalization of my dog with heart disease and subsequent euthanasia. It was a big bill (over $3,000) and they paid the majority of it based upon my coverage within a week of submission, which I really appreciated. Then they sent me an email of condolences and automatically canceled my policy so I didn't have to deal with it at this difficult time. I wish all businesses would function like Pets Best. They are truly the best pet insurance around and I highly recommend them to anyone needing insurance.
Insurer: Pets Best
By: Barbara