Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,657 total
Other Categories
Best decision I ever made!
2 big girls and a lot of costs making sure their taken care of. Nationwide was my best decision and I made it about 15 or more years ago for some other big girls of mine! Love the big dogs and Nationwide has been great!
Insurer: Nationwide
By: Bobby
Doesn't cover enough
I would not recommend Nationwide to other pet owners. Pros: the claims process is easy and through an app. Confirmation emails and payouts are sent in a reasonable amount of time. Cons: the application process was not transparent. Nationwide asked for reasons why my pet had visited the vet recently, without telling me that those would become her "pre-existing conditions." Consequently, they covered very little of our costs for routine care. Additionally, preventative care is not covered. This plan was not worth the cost and we will not continue coverage.
Insurer: Nationwide
By: Kaity
Very good coverage and fast claim turn around
With our policy everything is covered, even flea/heartworm meds. Annie needed an ultrasound of her heard recently and yes covered. Claims are processed in a timely manor and funds send electronically to an account you specify.
Insurer: Nationwide
By: Hal
Claims could be processed faster
I accidently hit my dog which required a trip to our normal vet and the emergency vet. My total for those visits was significant and I submitted my claim the following day. As I'm planning a trip abroad in a few weeks, I called several times to see if my claim could be pushed forward, and was told each time "claims can take up to 30 days to process". For a reimbursement policy, this does not meet expectations; if a claim is emailed it should be able to go through a few filters and be auto-paid. This time frame should be reviewed as this may be high in the industry. Other pet insurance carriers provide direct billing by providers removing the reimbursement component; if this isn't possible, reimbursement should happen within 7 days of claim receipt.
Insurer: Nationwide
By: Natasha
Best Insurance Company Ever
This insurance is the best company ever. They make submitting a claim easy and painless. I called to make sure the service my vet recommended me was going to be covered and it was, so then all I had to do was make sure I submitted the vet visit notes along with the bill and the check came in the mail the next day. I now leave a copy of my insurance claim with my vet and just sign it every time I need to come in. It's fantastic!
Insurer: Nationwide
By: Thea
clqims
Takes too long to process claims and more needs to be covered
Insurer: Nationwide
By: Binah
Would highly recommend
Nationwide pet insurance has been a life saver over this past year and a half! We didn’t know pet insurance was a thing until we started researching our options. Nationwide has cornered up to 90% of our vet bills after our deductible under our whole pet wellness plan. It’s as simple as providing a copy of a receipt and emailing a claim. It takes about 30 days to process, but has been a smooth sailing process in our experience. We were lucky to get our surgery and overall preventative care taken care of!
Insurer: Nationwide
By: Kristina
Amazing service!
We are so lucky to have insurance for Louis through Nationwide. It has been worth every penny and we’ve been reimbursed so easily without issue every time we’ve filed a claim. A couple of years ago he had to have emergency surgery and it was so nice to know that paying for it was one less thing we needed to worry about. The customer service we’ve received any time we’ve called has been stellar.
Insurer: Nationwide
By: Brooke
Great Pet Insurance!
Reasonable premiums and a very easy to submit a claim. This was my first claim and I received payment very fast!
Insurer: Nationwide
By: Polly