Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Amazing as always
Amazing as always. Poor Bella got sick and needed to see the vet immediately. An hour later she is on the road to recovery and our bank account in $450 lighter. But we were smart enough to purchase health insurance from Pets Best the day we brought her home. The vet knows to give us an itemized receipt and along with the proof of payment we sent a scan of everything via email in to Pets Best. POOF! Immediately get a response, it's being processed and within a week my Bank Account regained 80% of the $ weight it recently lost. Doesn't get easier than this. If only our own health care coverage processes were so simple.
Insurer: Pets Best
By: Jennifer
Positive first claim experience
After my baby had to use the ER for stitches due to a dog bite/attack I saw the bill to her visit and was already stressed and overwhelmed by how much the procedure and her stay was. I was rest assured that after I submitted my claim (which was as simple as uploading an invoice and giving the reasoning why) that I was going see 90% of my bill reimbursed after the 250$ deductible. The process was easy and when I had additional questions the customer service rep was more than helpful in understand my claim. The processing time for the claim took a little under 5-10 business days and the claim came a few days after in a direct deposit. This is the most positive first claim I could of had from any insurance company. Thank you pets best for providing me and my baby with so much support and care in our time of need.
Insurer: Pets Best
By: Nhi
Easy to file
easy to file, let me know claim was received, paid claim quickly.
Insurer: Pets Best
By: Vicki
Great
My vet charged more for a vaccine, I didn't know the full amount for the visit wouldn't be covered until I received the reimbursement. I think it should be more clear what is covered and what the limits are. but otherwise it was great.
Insurer: Pets Best
By: Maria
Easy to understand
Very clear and easy to understand, saved us a lot of out of pocket money. Thanks
Insurer: Pets Best
By: Ron
Claims are easy to do
Claims are easy to do and prompt. I would recommend them to anyone.
Insurer: Pets Best
By: Sherry
Unbelievably easy
Filing a claim is unbelievably easy.
Insurer: Pets Best
By: Maris
Super excited
I was able to complete three claims within minutes because I had procrastinated in filing them and they were all processed within 24 hours. I received direct deposit 24 hours later. Super excited
Insurer: Pets Best
By: Denise
Satisfied with reimbursement
My dog's annual well-check visit was the first time I filed a claim. I was pleasantly surprised how easy it was to submit the claim on the website, and I was satisfied with the reimbursed coverage.
Insurer: Pets Best
By: Renee
I really appreciate Pets Best
Our last two pets have been covered by Pets Best! They went above and beyond re: our claims for our last pet Cookie. We enrolled in a new plan for our new pet Poppy! We like the 90% coverage and the annual deductible that includes payment toward claims once the deductible has been paid. In the past, our claims have been paid so quickly. This time it seemed to take a long time. That being said Pets Best did alert me that they were working on the claim, so I appreciated knowing the status of the claim. I also appreciate the Direct Deposit Option and the ease of the billing process and understanding the how the claim was paid and what went toward the deductible. I really appreciate Pets Best! N and H of Mount Vernon
Insurer: Pets Best
By: Nichola