Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 26, 2026

Very easy to submit and get a timely…

Very easy to submit and get a timely response on claims.

Insurer: MetLife

By: customer

March 26, 2026

Easy and smooth process to submit…

Easy and smooth process to submit claims and receiving payments.

Insurer: MetLife

By: Anesha Hunt

March 26, 2026

Easy to submit a claim through the app

Easy to submit a claim through the app. Claim was processed and paid within a week. Reimbursement was deposited directly into my bank account. Very smooth process.

Insurer: MetLife

By: Michael D

March 26, 2026

I had an excellent experience

I had an excellent experience. The process was very easy and takes only a few day to get an response and the payment.

Insurer: MetLife

By: Carolina Simon

March 26, 2026

Prompt claim attention

Prompt claim attention, clarification (if need be) and repayment

Insurer: MetLife

By: Frank D

March 26, 2026

Feedback foe Spot

Very please with the last claim processes after our dog had allergy testing. They reimbursed a good portion which was a huge stress reliever and testing was necessary as our pup is allergic to many things. Have been disappointed however, with reimbursement for other things like preventive. Vets charge almost $60 now for a visit but spot only reimburses $20 so that really "isnt" 80% reimbursement as they claim it to be. Their turn around time on claims is pretty quick, usually within a week so happy there as well

Insurer: Spot

By: Nancy C

March 26, 2026

Fetch gave me piece of mind

Fetch gave me piece of mind. The whole claim process was easy and allowed me to focus on my puppy. After uploading my bills they reached out to my vet for supporting docs and kept me apprised of status. I'm glad I made the switch to Fetch pet insurance.

Insurer: Fetch

By: Sue

March 26, 2026

Confusing.

The coverage has apparently changed in the last 3 years. I tried to get same coverage for the new puppy as I have on the other 2. It looks completely different. I don’t understand the differences in the coverages so I just did the best I could. I may have to change it later.

Insurer: MetLife

By: kids dogs

March 26, 2026

It’s a good thing to have pet insurance…

It’s a good thing to have pet insurance with high vet costs if something goes wrong with their health. It’s confusing what will happen be paid and circumstances but Truepanion has real people to help you.

Insurer: Trupanion

By: Jean

March 26, 2026

Easy to submit case

Easy to submit case. Handled quickly & fairly.

Insurer: Fetch

By: Susan

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