Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast response
Very happy with the response on my claim. I was surprised how quickly it came and I got my check quickly too!
Insurer: Pets Best
By: Lynnette
Pets Beat
"I had no idea if I would ever need to use this insurance and dreaded the thought of it. However when my dog started having problems we knew we had to have them addressed. After filing our first claim, I realized that this is exactly what we've been paying for and am very thankful each time we get a reimbursement to help with the unexpected costs that come with pet ownership. "
Tearing up when seeing such a prompt claiming assistance
My cat is currently undergoing lymphoma treatment, and he is absolutely my everything. Going through this is not only incredibly expensive, but it is also completely heartbreaking. I can barely hold back my tears every time we have to see the doctor. During this painful time, the only real support I have found is from my friends and from my insurance, Pets Best. I am eternally grateful to you guys. I could never have imagined feeling so supported, and because of your help, I am truly looking forward to my pet's recovery. Thank you for being the best, from the bottom of my heart. Sincerely, Kate and the meow of her life, Milo ❤️🐾
Pet Insurance
Kept refusing my claim after 3 submissions of necessary information.
Claims Experience
Great. It was quick and easy to submit and receive the payment
Insurer: Adoro
By: Luz
Claims Experience
Customer service is excellent. The app is very easy to use and claims are handled quickly and efficiently.
Insurer: Adoro
By: Mary
Hershey owes his life to Pets Best!
Hershey is my precious Emotional support Cockapoo and I just couldn't imagine him being gone at only 6! Luckily we had Pets Best insurance and we were able to get the best care possible for a tumor pressing on his vena cava and probably Cancer 😭 but, Dr Fontes @ OSU was able to remove it and it wasn't cancer, our baby came home and is doing well, Thanks To having pet insurance, you know she never know, grateful for sure!
Insurer: Pets Best
By: Beth
Pets Best Worth It
My 1 year old german shepherd was vomiting abd not earing, losing weight my vet got her in right away. Did a lot of tests. Treated for GI upset. I had a follow up to test for Addisons disease which thankfully was negative. I submitted both claims, and had a response within a week and payment for both claims within 3 days of the response. Its better to have insurance and not need it than having a huge bill or worse not being able to help your animals. I never want to be in that position of making a decision because of the cost I know Pets Best has our backs.
This company is dishonest and shady
They denied my dogs claim of a hotspot because he had an ear infection six years earlier. They said it was a pre-existing condition. It was the first hotspot he ever had in his life and we’ve been with them since he was a puppy. Once he turned seven, the premium skyrocket to where I had to add $1000 deductible so I’m paying close to $2400 a year just to be able to submit a claim that is reimbursable. I will be dropping them. Do yourself a favor and just take the premium and put it in a little savings account for when/if you need it. it will also save you a lot of frustration every time you submit a claim they want the full medical records and they rely on you to get it. Just very disappointed.
Insurer: Pets Best
By: Jill
BEST Claims Experience EVER!
It took less than 1 week to have my claim approved and reimbursed into my bank account. That's OUTSTANDING!!! Can't ask for better service.