Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,597 total


August 17, 2026

Fast and easy

My dog got extremely sick so I took her to the vet. They needed to do labs and biopsies to figure out the underlying source for being as sick as she was. And they gave her treatments for multiple ailments. It wasn't cheap. After her first check up I asked the vet for invoices, took a picture and submitted them online. Within days I had an email showing how much I'd be getting back and then shortly after the money was in my bank account. I immediately paid my credit card bill with it. I didn't get all the money back but I did get a large portion of it. All in all it was a good experience and an easy process.

Insurer: Pets Best

By: Courtney

Useful
August 16, 2026

Happy with Pets Best

Pets Best address the claims in a timely manner and if there is a reimbursement, they do the return also in a timely manner.

Insurer: Pets Best

Veterinarian: North Warren Animal Hospital

By: Lynne

Useful
August 16, 2026

Yearly shots

Shots are expensive but I got most of it back with pets best ins. Thank you so much

Insurer: Pets Best

Veterinarian: Heritage Veterinary Care

By: Mary

Useful
August 15, 2026

Worst company.

Don’t waste your time and money with this company. They try to swindle you and they take for ever on claims. Sometimes more than 6 months.

Insurer: Pets Best

By: Chris

Useful
August 14, 2026

Covered like a well fitted glove.

This was my little guys second spinal surgery in as many years. The coverage is phenomenal. When one wants to do as much as possible to extend a healthy and comfortable life for a 4 legged family member, being able to meet their immediate needs without hesitation or fear of expense is a blessing. Thank you Pets' Best Insurance.

Insurer: Pets Best

Veterinarian: Animal Specialty Center

By: Monica

Useful
August 14, 2026

Best insurance ever.

I can't complain my turnaround time was 2 days complete. Maybe 4 days I was paid out. I always submit my medical records receipts and it's easy peasy thank you Pets Best

Insurer: Pets Best

By: Tanya

Useful
August 14, 2026

Life saver

If it was not for Petsbest, my big boy Rainbow wouldn't be here with me because I wouldn't have the money to save his life when he was suddenly so sick. Petsbest is the best !"

Insurer: Pets Best

Veterinarian: Urgent Pet Vets

By: Anna

Useful
August 13, 2026

Glad we chose Pers Best

You will not be disappointed choosing this service. From the day I had a friend refer me and signing up the past 2 years have been a wonderful experience. You never have to wonder the claim status as they are on top of it. Excellent customer service and they are great to work with. Worth the money and worth the care received.

Insurer: Pets Best

By: Monica

Useful
August 12, 2026

Seamless and fast

Petsbest was easy filing my claim and setting up reimbursement method. Great plan also. My only not perfect area was even with the highest coverage includong wellness, the biohazard waste disposal fee included with any vaccines is not covered. Just seems like it should be. Besides that everything's great!

Insurer: Pets Best

Veterinarian: Veterinary Medical Center

By: Amber

Useful
August 12, 2026

Go elsewhere

My dog got injured after the injury date from falling down the stairs. Unfortunately at that visit I asked about a lump unrelated to her fall and we found out it was cancer and had to put her down. Pet Best decided that since she was injured WITH cancer not to cover anything - not her exam, not her x ray for the fall (no ligament damage), not her pain medicine for the leg injury nothing. They also didn’t cover the euthanasia since the cancer was so far. While I understood maybe the cancer- the unrelated leg injury from falling down the stairs was NOT a pre existing condition. They simply took advantage of the convenience of my dog being terminally ill. I would recommend using other insurance.

Insurer: Pets Best

By: Dara

Useful

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