Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 29, 2019

Very happy

Filing a claim for my puppy was easy just upload a picture of the bill and that's it. My claim was processed in a timely manner and my refund was deposited directly into my bank. Very happy with my experience

Insurer: Pets Best

By: Melissa

Useful
June 29, 2019

Claims take more than 5 days

Just noticed most claims take more than 5 days.

Insurer: Pets Best

By: Lynzie

Useful
June 29, 2019

Very easy to submit claims

Very easy to submit claims, quick turnaround and excellent explanation of items not covered

Insurer: Pets Best

By: Christine

Useful
June 29, 2019

I cannot thank Pets Best enough

I cannot thank Pets Best enough. Unfortunately my puppy has been through a lot in his short life and since I got him on insurance the day before I even brought him home, he had no pre-existing conditions. I've received coverage for all of his medical conditions and I don't know what I would have done without this. Thank you for giving me peace of mind during these really stressful times.

Insurer: Pets Best

By: Kellee

Useful
June 29, 2019

Glad I made the decision

I have never had pet insurance before and I am very glad I made the decision to do so when we purchased two Olde English bulldogs. Our male swallowed a toy and had surgery which also led to an emergency stay over the weekend. Pets Best took care of everything the policy stated in a timely manner. They sent emails regarding the status of the claim and money was direct deposited as promised. Thank you

Insurer: Pets Best

By: Melissa

Useful
June 29, 2019

Paid the whole claim

I had my Dog neutered and Pet Best paid the whole claim

Insurer: Pets Best

By: Jo

Useful
June 29, 2019

Awesome Pet Insurance

Excellent experience. Claims are processed easily and explanations are clear. No surprises on coverage. Very pleased with Trupanion.

Insurer: Trupanion

By: Elizabeth

Useful
June 29, 2019

Best customer service.

Even though my claim wasn't eligible for reimbursement, I think your process is amazing. Efficient, thoughtful, information and quick! Can't be it. I tell all my friends with pets.

Insurer: Trupanion

By: Kristina

Useful
June 29, 2019

Shared Experiences

I have told many friends and the people at the vet's my great experience with Trupanion and what a terrific company you are and the quickness of paying out claims and the great service. I am very happy I chose Trupanion for my pets insurance.

Insurer: Trupanion

By: Sharon

Useful
June 29, 2019

I am now on my fourth pet insurance policy with Trupanion I believe this speaks for itself.

I am now on my fourth pet insurance policy with Trupanion, I believe this speaks for itself. So far great customer service, so friendly, knowledgeable and truthful, this is so important when choosing a pet insurance policy. To top it off no haggling when you claim.

Insurer: Trupanion

By: Sharon

Useful

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