Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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My claims are always handled quickly and with a clear explanation of the claim payout. I just recommended Trupanion to my friend last week.
Insurer: Trupanion
By: Becky
Fast, considerate response.
Fast, efficient and generous. You did not reject my claim when the vet's office failed to file it immediately. They had to send it a second time and you responded immediately.
Insurer: Trupanion
By: Eve
I have never been disappointed with Trupanion
I have never been disappointed with Trupanion, they have covered extensive costs with both my dogs. So thankful for them!!
Insurer: Trupanion
By: Rebecca
Well worth it!
Trupanion has been so helpful with our dog's medical bills! A good investment.
Insurer: Trupanion
By: Nat
Claims experience has improved
Claims experience has improved since there's been a recent update to how customers submit claims.
Insurer: Trupanion
By: Kalee
While I love Trupanion I'm disappointed at how difficult to make a claim.
While I love Trupanion, I'm disappointed at how difficult to make a claim. Some of us aren't as Tec savvy as others. I'd rather just mail in my claim. I had to call to get correct mailing address for my claims. Please keep it simple. Thanks.
Insurer: Trupanion
By: Christine
Best Insurance Bar None
Our dog caught a baby porcupine. Our great vet was wonderful but Trupanion was equally impressive. Quick confirmation, no hassle acceptance, and smooth transaction through our vet. Trupanion goes above and beyond for ANY insurance company we have ever dealt with.
Insurer: Trupanion Canada
By: Neil
so far so good.
Early to assess as I have just submitted our claim and had no other contact with Trupanion other than speaking with Bethany who was very helpful.
Insurer: Trupanion Canada
By: Phyllis
Don’t waste your money with this insurance
Do not waste your money on this company, we got this insurance because vet recommended and we thought it was the best. Our poor puppy is now in the fight of his life because this horrible company had labeled him with a pre-exiting condition. To be clear our poor puppy hasn’t been diagnosed with anything yet. And with a mix up between the vet writing down something we didn’t say or fabricating on what we said they will not cover or pay our claim because they say we noticed signs two weeks prior to the 30 day waiting period. My husband and I have been battling g with this company to cover the claims because the reports are wrong. But god for bid they want to ever help any pet with a possible issue. They have now complete screwed us over and our child because of this. They clearly do not care about your pets it’s all about the money.
Insurer: Trupanion
By: Elizabeth
No complaints
I have the wellness coverage and had gotten behind on filing my claim forms and Reeta in the Lahontan Valley Veterinary Clinic in Fallon, NV got everything organized and faxed them all in for me and I was surprised at how quickly I got reimbursed and started on my 2019 deductible. We now have a system worked out that will be totally stress free for me.
Insurer: Nationwide
By: Betty