Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 03, 2019

Very good service

Very good service, but a little slow processing claims.

Insurer: Pets Best

By: Sue

Useful
July 03, 2019

So nice not having a single worry

My cat Lilly started throwing up on a Saturday, and threw up about 8 times in a couple hours before we decided to take her to the emergency vet that night. They gave her fluids and an anti-nausea injection to see if things would pass, and she was good for about 48 hours. I came home on lunch from work that Tuesday and she was looking ill and not moving a lot and looking like she was going to throw up more, which she already had done that as well. We went back to the emergency vet and they did x-rays and found a foreign body in her stomach and suggested hospitalizing her overnight and giving her some GI drugs to help whatever it was to pass since it was unclear on the x-ray what it was. I called the next morning and they told me it had passed into her colon and the next time she used the litter box it should be gone! We were so happy. Throughout all of this though, it was so nice not having a single worry about the cost of what was happening and just being able to get her the best care at the emergency vet thanks to Pets Best Health Insurance. I have some costly bills in the past from before I had pet insurance and while it is always a worry when something is wrong with your pet, Pets Best takes the financial burden worries away and for that I am forever grateful to your company. Thank you so much!

Insurer: Pets Best

By: Lindsay

Useful
July 03, 2019

It was confusing at first

It was confusing at first why my claim wasn't processed. It wasn't clear that I had submitted an estimate receipt not the final invoice. If they had stated the differences it would have helped me.

Insurer: Pets Best

By: Christina

Useful
July 03, 2019

Quick and easy in all aspects

Everything was super easy filing a claim and this process was quick and easy in all aspects!

Insurer: Pets Best

By: Arthur

Useful
July 03, 2019

You are straightforward and open

You are straightforward and open and prompt on your response to our claims. Thank you!

Insurer: Trupanion

By: Franklin

Useful
July 03, 2019

Best Pet Insurance Ever!!!!

I wish my own health insurance was a easy and fast as filing a claim with Trupanion. The website makes it so simple to file a claim and the process is so fast. My dog had a tough surgery and Trupanion took the additional worry off my hands by making the claim painless.

Insurer: Trupanion

By: Kristen

Useful
July 03, 2019

Speedy and easy

It was my first experience filing a claim and it couldn't have been more easy and quick!

Insurer: Trupanion

By: Paul

Useful
July 03, 2019

Very pleased with your service!

We had no problem at all. Our Vet put in for the claim we received an e mail explaining what was covered what wasn't. We received our check within days. Excellent!

Insurer: Trupanion

By: Joyce

Useful
July 03, 2019

Inconsistent claim handling

Inconsistency in processing of claims, operators are not helpful, keep saying it's in process Need to up the game here Trupanion

Insurer: Trupanion

By: nancy

Useful
July 03, 2019

Trupanion allowed us to provide our dog with the best care possible

Trupanion allowed us to provide our dog with the best care possible throughout his battle with cancer. It added years to his life and we will be forever grateful.

Insurer: Trupanion

By: Ashlea

Useful

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